Jess' profile

Jess' reviews

  5  
Jess has 240 reviewsacross 41 different locations, showing 12.
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Jess' qualities as told by our client reviews: stress-free process, reliable, friendly, supportive, responsive, local expert, clear communication.
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Buyer review
Amazing!!!!
almost 3 years ago
Amazing!!!!

As always Jess and the team at Stone were fantastic to deal with. She kept me updated as soon as any information arrived. I would be more than happy to deal with Jess again!

Seller review
Jess has done it again!
almost 3 years ago
Jess has done it again!

Jess is a brilliant negotiator, well versed in property trends and knowledgeable as to when we should make decisions. Her dedication and direction in selling not one, but two of our properties has been phenomenal and we are so happy with the result everytime. If you're after an honest, reliable and professional agent, Jess is your girl!

Seller review
Smooth and easy!
almost 3 years ago
Smooth and easy!

Jess was an absolute dream to have manage the sale of my property. Jess, Alex and Lucinda had every aspect covered and made every step easy! Their communication was better than I’ve experienced anywhere! Don’t hesitate to engage Jess, you’ll be in very capable hands.

Buyer review
Efficient and trustworthy!
almost 3 years ago
Efficient and trustworthy!

Jess has been a pleasure to work with. She was easily contactable and kept me informed every step of the way while purchasing the property. Highly recommend both Jess and her team.

Seller review
No mucking about - just action
almost 3 years ago
No mucking about - just action

Jess has been excellent. I approached her to sell my house 'off market' as I had tenants at the time. Jess was able to get me 2 contracts within a week and we negotiated a reasonable price. I could have possibly got more for the house if i had waited for the tenant to move and then repaint etc, and done a proper marketing package, but im happy to just off load and move on. Jess has worked well with both myself and the letting agent to get me a quick sale. I highly recommend her to any potential vendor.

Seller review
Committed, hardworking and expert knowledge
almost 3 years ago
Committed, hardworking and expert knowledge

Verified review Jess' warmth and fierce committment to her clients are just two of the many reasons I would recommend her as an agent. If there was a problem to be solved, Jess was all over it in minutes with an immeasurably supportive attitude and her expert market knowledge. Through what was a highly stressful and complex process we felt informed, supported and like the interests of our little family were always put first. Nobody could have delivered us a better result.

Seller review
Professional
almost 3 years ago
Professional

Jess and her team kept me informed during the whole process. They followed up potential buyers each week and gave me a full report and eventually got me a sale. Thank you from hard work you and your team

Seller review
Service that’s goes over and above
about 3 years ago
Service that’s goes over and above

Thank you Jess, Alex, Lucinda and the whole sales team! Even before our sales journey started, Jess was helpful and responsive giving us rental appraisals and an understanding of the current market to help us make the decision to ultimately proceed to sell. Not once did I feel pushed into listing our home or making a decision along the way. Jess and Alex also gave us advice to assist with the purchase of our next home which was going completely over and above their remit and just demonstrated how much they care for the people they work with. Jess and Alex were thorough from our first meeting and gave us all of the information and support we needed while letting us choose how we wanted to list and approach the market based on similar properties but ultimately tailored the approach to us. I don’t plan on selling for a long, long time but I would work with Jess and the team again in a heart beat. It was our first time ever going through a sales process and thanks to the regular updates and checkins from Jess it was a smooth process and we were informed of where things were up to every step of the way. Jess also did all of the running around to keep our solicitors in the loop and took a lot of the pressure of us to pass on updates. To top it all off, we achieved the sales result we were after and even when I was stressed at times, we knew that we had Jess in our corner. Jess was always so friendly and understanding and I know our dog will miss her regular cuddles dearly!

Buyer review
A breath of fresh air…
about 3 years ago
A breath of fresh air…

…Just like the gorgeous house Jess sold us so was our dealings with Jess. She answered all our questions promptly and if she didn’t know the answer straight away she quickly found out. Jess is definitely an asset to Stone Real Estate.

Buyer review
Super helpful and great attention to detail!
about 3 years ago
Super helpful and great attention to detail!

It was great dealing with Jess! She is highly professional and takes pride in her work. She managed expectations on both sides (vendor and buyer) and kept us engaged from exchange through to settlement. Highly recommend Jess as she has a sound understanding of the property market.

Seller review
Best agent we could hope for!
about 3 years ago
Best agent we could hope for!

Jess and her team have done a stellar job for us. They helped us understand the market and worked with us every step of the way to create the best strategy to sell our home. It was an emotional experience being our first home but Jess has given us the best advice throughout the process. She has always kept us in the loop with very quick feedback and suggestions. We couldn't have hoped for a better hand in selling our first home and we would definitely recommend her and her team to anyone!

Buyer review
Trustworthy, transparent, communicative and kind
about 3 years ago
Trustworthy, transparent, communicative and kind

Jess was excellent to deal with. Having had several negative experiences with other Canberra agents, Jess and the team at Stone were a breath of fresh air. Jess kept my partner and I informed at all stages of the purchase process. She provided realistic pricing advice and was quick to update us on any developments with the property. We were particularly impressed by the way Jess and her team conducted the pre-auction offer process. It was transparent, efficient and fair. Jess was quick to check-in at all stages of the process and responded promptly and comprehensively to all requests for additional information. Jess consistently treated us with respect, kindness and compassion. We remained confident throughout the purchasing process that Jess that was behaving ethically and transparently, and that she was genuine in her desire to get the best possible outcome for everyone involved. We would highly recommend Jess to any prospective buyers or sellers.

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