Jess' profile

Jess' reviews

  5  
Jess has 256 reviewsacross 42 different locations, showing 12.
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Jess' qualities as told by our client reviews: stress-free process, reliable, friendly, supportive, responsive, local expert, clear communication.
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Seller review
The Best of Stone
almost 3 years ago
The Best of Stone

I cannot speak highly enough of Jess. Her attention to detail, market advice and communication skills are second to none but more impressive is her caring attitude to me personally while going through this process with the health difficulties I am having. Jess always answered my calls and emails and always on time, the staff at Stone were extremely helpful and understanding at all times. If you do not talk to Jess and the Stone team when looking to sell your property you are doing yourself a disservice. I now count Jess as a friend.

Seller review
Professional, reliable and trustworthy - Jess is the best
almost 3 years ago
Professional, reliable and trustworthy - Jess is the best

Jess is someone we instantly warmed to from our first meeting together. Throughout the process, she provided empathetic support and reassurance which put us at ease. We had absolute faith in Jess's advice based on her current market knowledge. Jess communicates exceptionally well and kept us up to date with regular contact. We cannot recommend Jess enough! Look no further for a genuine real estate agent who cares for their client, whilst achieving amazing results.

Seller review
Very happy client
almost 3 years ago
Very happy client

We are really happy that we made the right choice in engaging Stone Real estate to sell our property. Jess was really helpful with very clear communication and good knowledge of the market. At was good to have a good and encouraging agent while we were under the stress of organising for open houses. Communication and keep us posted was top notch.

Buyer review
Friendly and thorough
almost 3 years ago
Friendly and thorough

Jess was extremely clear in her communication with us and made the whole process as smooth as possible. No question was too much for her to handle and everything was handled in a timely fashion.

Seller review
Highly recommended
almost 3 years ago
Highly recommended

Jess Doolan and the staff at Stone were amazing and supportive from when I decided to sell my home and all through the processes. I couldn't be happier with her communication, professionalism, knowledge and advice while styling my home and then opening it up to buyers. I would encourage anyone who is selling their home to put the trust in Jess, they won't be disappointed

Seller review
Excellent customer service and communication skills
almost 3 years ago
Excellent customer service and communication skills

I first met Jess Doolan in the wake of my sister's death when she came to my sister's home to do a free market valuation. As I live in Sydney and my sister's house is/was in Canberra (with the house being unoccupied after my sister died), I was concerned about the house being empty, as I knew no one living nearby who could keep a regular eye on it. Jess very kindly offered to drop by every so often to keep an eye on it, which put my mind at ease (and which I really appreciated!). She kept in regular contact with me, always assuring me that she was there to assist in any way she could. Finally, after about 6 months, I was in a position to sell my sister's house and was more than happy to engage Jess for this task, as she had gained my confidence through her excellent communication skills and positive manner, not to mention her knowledge of the local Gungahlin market. She never left me wondering what was going on, she always kept in touch and kept me informed during the marketing and sale of my sister's house. Jess really made a difference in the difficult months following my sister's death in terms of helping me manage from afar (and finally sell) my sister's house.

Buyer review
Very good communication
almost 3 years ago
Very good communication

Jess has been very responsive and helpful in the whole process. I feel we were taken good care of.

Buyer review
Excellent experience
almost 3 years ago
Excellent experience

Jess was fantastic to deal with, and simplified what would normally be a stressful experience. Excellent communication through the whole process and sought answers for questions we asked.

Seller review
Amazing agent,dependable,professional,great communication and interpersonal skills.
almost 3 years ago
Amazing agent,dependable,professional,great communication and interpersonal skills.

Jess and team at Stone Real Estate have yet again been truly amazing, on all dealings we have been so impressed by her work ethic and true professionalism and integrity.She has guided and assisted us throughout the sale process, always keeping us informed every step of the way. She has listened and responded to our queries and concerns ,and has lifted a huge burden of worry from us. A massive thank you, she has been our rock during the whole process.Highly Recommended.😊

Seller review
Jess is a gem
almost 3 years ago
Jess is a gem

Jess has made selling our investment property from interstate a breeze. She has been so communicative, helpful and calm through the whole process and I am very grateful and happy with the result. I would recommend Jess and Stone Gungahlin to anyone looking yo sell their property.

Buyer review
Excellent
almost 3 years ago
Excellent

Jess was so friendly and professional couldn’t do enough to help me Jess was just great would recommend her to anyone great work

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