…Just like the gorgeous house Jess sold us so was our dealings with Jess. She answered all our questions promptly and if she didn’t know the answer straight away she quickly found out. Jess is definitely an asset to Stone Real Estate.
It was great dealing with Jess! She is highly professional and takes pride in her work. She managed expectations on both sides (vendor and buyer) and kept us engaged from exchange through to settlement. Highly recommend Jess as she has a sound understanding of the property market.
Jess and her team have done a stellar job for us. They helped us understand the market and worked with us every step of the way to create the best strategy to sell our home. It was an emotional experience being our first home but Jess has given us the best advice throughout the process. She has always kept us in the loop with very quick feedback and suggestions. We couldn't have hoped for a better hand in selling our first home and we would definitely recommend her and her team to anyone!
Jess was excellent to deal with. Having had several negative experiences with other Canberra agents, Jess and the team at Stone were a breath of fresh air. Jess kept my partner and I informed at all stages of the purchase process. She provided realistic pricing advice and was quick to update us on any developments with the property. We were particularly impressed by the way Jess and her team conducted the pre-auction offer process. It was transparent, efficient and fair. Jess was quick to check-in at all stages of the process and responded promptly and comprehensively to all requests for additional information. Jess consistently treated us with respect, kindness and compassion. We remained confident throughout the purchasing process that Jess that was behaving ethically and transparently, and that she was genuine in her desire to get the best possible outcome for everyone involved. We would highly recommend Jess to any prospective buyers or sellers.
We decided with Stone because of Jess and Alex's approach. They felt genuine, gentle, trustworthy and overall lovely. I was quite stressed over the whole process but they both put me at ease. I didn't want buyers to feel stressed either. I didn't want anyone to feel pressured into anything they didn't want to do. I felt there was a strong sense of integrity and that truly mattered to me. A strong sense of values and a genuine desire to help get a sale that was reachable. No over or under valuation. Thank you so much for making this a truly smooth process.
Jess and her team made all appointments for me in regards of work that needed to be done around the house. They constantly keep you up to date with what is going on. I can recommend Stone Real Estate to anyone. A job well done!!
Jess and team were fantastic to work with through the sale of our home. She walked us through every step of the process and got the outcome we wanted. We really appreciated her high responsiveness and level of communication. We would readily recommend her to others selling their home.
Jess and her team were a pleasure to deal with. Knowledgeable and professional in all aspects of their work. Always communicative and supportive.
Jess was very professional and honest. She never stressed us or made us compete with anyone. She was very helpful and reliable. I will certainly use her services again and recommend her. If you want a hassle-free purchase, I highly recommend her.
JD and team have helped us with both sales and purchase of properties in Canberra. For this sale, the team was adaptive to our situation and complemented our idea with a market approach strategy that best suited us. JD has superior market knowledge, particularly Gungahlin region and a good network of prospective buyers to tap on. The team maintained very good communication with all stakeholders throughout the campaign (with updates even when we were overseas on holiday). JD’s strategy was balanced and fair, to both the sellers and buyers. Overall very happy with the professionalism, dedication and helpfulness.
We cannot thank Jess, Alex and Lucinda enough! From our initial meeting, we had no hesitation to put our absolute trust in Jess and her team. She helped us through every single step of the way, nothing was too hard and there was never a question unanswered to make sure we understood all aspects of our journey. Incredible knowledge, professional but down to earth. I admire how this agency focuses on their customer engagement. There is no one else we would have wanted to be on this journey with! Thank you thank you thank you!
Jess took time to get to know us, and seemed genuinely invested in our situation. The sale went seamlessly and Jess made what could have been a very stressful experience an easy and positive one for us.
