Jess' profile

Jess' reviews

  5  
Jess has 240 reviewsacross 41 different locations, showing 12.
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Jess' qualities as told by our client reviews: stress-free process, reliable, friendly, supportive, responsive, local expert, clear communication.
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Buyer review
Helpful, reliable and professional
over 3 years ago
Helpful, reliable and professional

Jess has been a wonderful support to us through the sales and post-sales process and we'd highly recommend her to anyone looking to buy or sell their place.

Seller review
Friendly and Professional Sales Agent JD
over 3 years ago
Friendly and Professional Sales Agent JD

Working in conjunction with Jess Smith, Jess Doolan is an experienced and valuable sales agent in the Canberra region. Once we had exchanged, JD was there every step of the way to guide us and alleviate any concerns we had which took a lot of the stress off of our minds. JD is very personable and trustworthy and we cannot recommend her highly enough to all potential sellers.

Seller review
Jess is a customer engagement specialist!
over 3 years ago
Jess is a customer engagement specialist!

JD was great to work with. Professional, and no fuss. Jess listened to and understood our circumstances and goals, then went about crafting a plan to achieve the outcome. With Jess you are treated not only to a thorough agent, but to an entire team of very dedicated people who join in and strive for the shared goal. Communication was a strong point with the team. Using clever arrangements to stay connected and communicate easily. Together they kept us updated on all exhibitions, enquiries and provided weekly reports. We always knew what was happening. Choosing an agent is such a roll of the dice and selling your home can be a very anxious time. We are so grateful to have landed in the very capable and dedicated hands of JD and the Stone Real Estate team. Our warmest thanks to the entire Stone team. Well done.

Seller review
Selling made easy
over 3 years ago
Selling made easy

Partnering with Jess and the Stone team has been an easy experience. Stone is different from other agencies . You are not working with 1 person but rather a team. Everyone I have worked with is professional, focused on honest and open communication. There is no fluff to get you through the door. You will hear real insights that are market aligned, based on evidence. There is no over promising which I really appreciate. Selling a home has many considerations. Jess is highly knowledgeable, open to questions and will work with you to get the results you need. The suggested marketing was a perfect fit for my needs and resulted in a pre sales offer on my home that was to be auctioned. A good result in a short timeframe. Costs and commission are competitive and in my opinion, the best value you will see. There is nothing I can fault!!

Buyer review
UNDERSTANDING͏ AND PROFESSIONALISM
over 3 years ago
UNDERSTANDING͏ AND PROFESSIONALISM

Jess was very professional and extremely personable. She provided clear guidance and direction which enabled my wife and I to quickly mavigate around purchasing obstacles. We were conflicted on 2 properties however Jess provided balanced advice, drawing on her experience and understanding of the market. She worked closely with all parties, providing the time and space we needed to make the right choice for us. Her energy and enthusiasm was clear to see, working for the sellers with honesty and integrity. I am sure they feel happy with the price we paid, as do my wife and I. I would certainly use Jess if I were to sell in the future. She was genuinely interested from the outset and her management of the process was impressive.

Buyer review
Great Realtor Great Person
over 3 years ago
Great Realtor Great Person

Brought a property with Jess the the process was smooth and professional. I felt that she really was genuinely a lovely warm person who really cares about people

Buyer review
Excellent customer service experience
over 3 years ago
Excellent customer service experience

Jess Doolan has been an exceptional person. Always ready to help and made the sales transition easy. Willing to help with answering any questions anytime. Great job.

Seller review
Could not fault her
over 3 years ago
Could not fault her

From the moment we met Jess, we knew she was who we wanted to sell our family home, the home we bought 3 of our babies home too, and raised 5 children at. She gave us confidence that she would be able to deliver and she did. Our house was sold in 6 days on the market. During the entire process Jess was, communicative, friendly, happy, honest and hardworking. It felt to us like we were the only clients she had. A beautiful person, inside and out and I couldn't speak more highly of her.

Seller review
A professional and friendly experience
over 3 years ago
A professional and friendly experience

It was a pleasure working with Jess for the sale of our home. Jess was always very informative, responsive, professional and a really lovely person to work with. We wish you all the very best for your career in real estate. Thanks again Jess!

Seller review
So Pleased we followed the recommendation to use Jess from Stones
over 3 years ago
So Pleased we followed the recommendation to use Jess from Stones

Jess was professional, patient, and not pushy. We had to sell the family home to pay for aged care. Jess was understanding of the difficult position we were in. A long and emotional journey having to pack up 90 years of stuff. She was positive throughout the process and was happy to repeat information I couldn't take in due to stress. The market in Kaleen has changed so much in just a few months and due to the constant rate hikes, we had to accept the current situation. We got a great outcome in spite of what was happening locally. And best of all a lovely couple have bought our home and will make it their own. Great street for kids to play in. My Neice recommended Jess as she was the agent she chose to buy and then sell a property within 3 months. Very knowledgeable and had great support from the team at Stones. Great communicator and always on time for open homes. Can't beat folks from the country.

Seller review
A great agent / team in Gungahlin area
over 3 years ago
A great agent / team in Gungahlin area

It was a great pleasure to work with Jess D and her team. I personally enjoyed the way she approached us with a clear plan. The communication was super efficient. Everything was well organised in a professional and timely manner. Thank you Jess and your team.

Seller review
Authentic, dedicated and trustworthy professional
over 3 years ago
Authentic, dedicated and trustworthy professional

Jess is the ultimate sales person. She is authentic, highly dedicated to achieving results and above all else we found J D to be totally trustworthy. She achieved fantastic results for both our properties in a very short period of time. From our perspective Jess is second to none.

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