
Karen's knowledge and ability to negotiate has been of a great support to us. She has been able to assist us while being available to discuss issues freely when needed. We have great trust in Karen and would recommend her gladly.

Karen and her team provided professional service. They have expert knowledge of the market and provided excellent advice in negotiating with buyers. Communication was very easy and continuous feedback assisted in making decisions. Three offers in two days and a contract in two weeks is testimony to the quality of their service. A second contract in the wings was very reassuring. We would highly recommend Karen and her team at LJ Hooker.


Karen is a great agent who I felt comfortable with the first time we met. We discussed in detail the approach she and her team took to sourcing possible buyers and marketing the property and the importance of getting these potential buyers as early as possible. The LJ Hooker Cleveland Office and Karen’s database was most impressive. When I spoke about how I wanted to present my home Karen was very supportive along with professional advice. This was a major reason why I chose her as my agent. Within a couple days signing with Karen she had organised her team to photograph and then present me with selections to market on the internet. Immediately when on the market, Karen was 100% involved and productive. She had several potential buyers to view the house on a “one to one” basis that first week, before the scheduled open house. Karen was in touch regularly with feedback on the “viewings” and worked hard to bring in the offers. After accepting an offer, Karen remained vigilant until the contract went unconditional. I’m grateful for her professional attitude and would strongly recommend Karen and her team.

Karen Renouf and her team Mal Windebank and Chloe Peters that I dealt with on the sale of my house was so professional and prompt, they kept me in the loop with everything , rang after open houses with feedback and numbers. They were also ready to give advice and answer many of my questions anytime I rang. Could not give them a higher recommendation after the PRD team which I started with who were a disgrace. Thank you LJ Hooker.


Mal and Karen were fantastic to deal with from start to finish. Upfront, honest, extremely reliable and dedicated are words that come to mind when thinking of our experience with the team. They got us a premium price in a short amount of time for our house all the while making sure the buyer would get a quality home and value for money. I would 100% both buy or sell again with Renouf team.

Karen’s personal attention to an elderly seller with her caring manner and professionalism, had eased the stress of selling a property with sentimental values for my mother. Her attention to small details and extra help with ancillary tasks has facilitated a hard task for an older person to a much easier transition to downsizing to a unit a much smoother process. We can’t thank her enough for her personal touch and friendliness during this process!

Karen went above and beyond to help me secure my new home. Thanks!

The best agent we have every worked with, very professional and honest
