I never met Karen and I only spoke to her once because I e-mailed her asking if she was still selling my home due to not hearing from her for weeks after assigning her. My sale was given to her colleague to take care of, despite me picking Karen for a reason, and this was never explained to me. I signed the contract under the provision that if I sold with LJ Hooker, I wouldn't pay for marketing. Then marketing was charged and taken from my deposit. I tried following this up with Karen but she wasn't available, another colleague rectified this for me. So overall, very disappointed and would not choose to sell with her again.

Karen and the team at LJ Hooker, Cleveland were always quick to reply. They were always up for showing the property multiple times, allowing us to get the max information before we made an important decision of our life to purchase a house with them. Chloe was extremely helpful throughout the process right from the first inspection. She was quick to reply, convey our concern and queries to the seller and get back to us quickly and push the process forward. Being first home buyers, we had very little information about the house buying process. But, She made it easy and explained the things to us with patience. Mal was also very kind to show us the property whenever we wanted and conveying our messages to the seller and getting the right information. Overall, the team did an excellent job that allowed a hassle-free buying from the LJ Hooker. I highly recommend them if anyone is considering entering the property market.

I live interstate and employed Karen and the team at LJ Hooker Cleveland to facilitate a sale on an aged relative's unit in Carina.At all times I was communicated with on progress of offers and general advice pertaining to the sale. Listing the property was an easy and I felt very confident during the whole process .

Karen was a pleasure to deal with. Sold the property before even going to market. That's a win. Even did a quick quick clean and mow for pre settlement (as I had to flee the country due to this virus). Extra brownie points for that.

Karen has great people skills, she instantly puts you at ease, from providing actual market data for you to review and therefore enabling you to make an informed decision, but also empathetic to you as an individual making those huge decisions when selling and or purchasing a home, by ensuring you don't feel pushed or overwhelmed, but simply supported. Thank you Karen for all your effort, and patience and for selling our home in a timely and professional manner.... your team is a true credit to you... So thank you

Karen has great people skills, she instantly puts you at ease, from providing actual market data for you to review and therefore enabling you to make an informed decision, but also empathetic to you as an individual making those huge decisions when selling and or purchasing a home, by ensuring you don't feel pushed or overwhelmed, but simply supported. Thank you Karen for all your effort, and patience and for selling our home in a timely and professional manner.... your team is a true credit to you... So thank you

Karen was very active and was on the ball the whole time. We were more than happy in our experience with Karen. The sales were successful.

Karen was super professional and knowledgeable. A pleasure to deal with, she made a complex situation easy to deal with. Karen's support staff are equal to the task and super able to look after your best interests.

My experience with Karen and her team have been nothing but excellent. They have gone above and beyond to help us. I would recommend them to my family and friends without hesitation.

Karen was fast and efficient , she got our home for us at a great price with minimal negotiation . Karen made the matter very easy. We even received a nice Moet when we collected the keys. Thankyou.

Karen and the team working with her including Ian Shortell, Mal Windebank, Jon Nat and Chloe Peters did a exceptional job in marketing and selling our property. The team demonstrated great local knowledge and were understanding of my needs in relation to the sale. I look forward to selling our next property through Karen .

I would have given you a 5 but I don't want you to get too big headed. I think you go for a quick sale rather than a better price but in my case I wanted a quick sale anyway so that fitted quite well