Ray's profile

Ray's reviews

  5  
Ray has 252 reviewsacross 8 different locations, showing 12.
3 days ago
professional and reliable sells agent

We had a fantastic experience selling our property with Ray Liu. In what is currently a shifting market, his professionalism truly shone through. I was particularly impressed by how timely his communication was; I received a thorough update right after every inspection. He was endlessly patient, supportive, and completely transparent from day one to settlement. We are thrilled with the outcome and would absolutely work with him again!

6 days ago
Most responsive, sincere and helpful agent we have ever met!

My husband and I are truly very happy that we have met Ray through this house hunting experience. Right from the first instance when we met Ray at the Open Inspection, we could sense his genuine passion in his job and his open and sincere personality. His communication style immediately made us feel very at ease and comfortable, and that opened us to better understanding of the property very swiftly. Throughout the couple of weeks before our decision was made, we had so many questions and queries to do with the investigation into the strata of the property, Ray has been most helpful. He tirelessly and honestly went through the whole process of our investigation with us. He pointed us to the right persons with their contact detail to help us get to the bottom of our worry, and he was with us every stage of our investigation. Unlike some other agent who usually would have just thrown us in the direction of the strata or the council and that’s it. At one stage my husband and I were almost going to give up on this property if not for Ray’s persistent and kind help. I felt Ray went through the whole process with us “effortlessly” in that because that’s his personality. He’s an excellent communicator, he’s genuine in wanting to help because of his kindness, he’s an honest person and he’s very passionate in his job. We feel blessed to meet him as the agent of a property that we like so much, if not for him we could have already given up on this property. And I really think the seller of this property is very blessed too to have chosen him as his agent. Thank you Ray for helping us bought this property that we love so much at first sight.

about 2 months ago
Great communication and pragmatic solutions

Ray provided us with realistic market expectations during a market downturn - at the time that we had engaged him. He was good at steering us through this as well as the general sale of property itself. He's thorough and very knowledgeable and we got to an outcome quickly (despite a highly dampened market). Thank you Ray!

about 2 months ago
Best experience

I highly recommend Ray Liu for anyone looking to sell their property. He went above and beyond throughout the entire process and worked incredibly hard to achieve the best possible result for me. Selling in a very tough and challenging market was not easy, but his dedication, professionalism and persistence really stood out. He took the time to understand my expectations, kept me informed throughout the process and worked tirelessly to find the right buyer rather than simply settling for an easy sale. I truly appreciate the effort he put into negotiating and securing the best buyer possible. His commitment and attention to detail gave me great confidence throughout the sale. Thank you for all your hard work and for going above and beyond. I would have no hesitation in recommending Ray to anyone looking to sell their property.

2 months ago
Highly Professional & Excellent Communicator

Ray Liu was great to work with throughout the purchase and was very flexible in showing us options available for sale in The Forum, St Leonards. He was fair and transparent throughout the purchase. Ray left a great impression when dealing with him. Thank you for your help on this purchase!

2 months ago
Ray was wonderful to deal with . He was an excellent communicator.

Ray has excellent insight into the real estate market and the changes that are taking place. Also he is fair for both parties which result in happy sales. I would recommend Ray for all future real estate deals and particularly his advice on what is available for what price.

3 months ago
A Great Agent Who Truly Shines in a Challenging Market

I am very grateful to Ray for his professionalism and support throughout the journey of selling my property. When I first decided to sell, I was quite confident about the market. However, after the first two open homes, the market gradually became more challenging and I became quite discouraged. I also had to travel overseas for work during this period, which made the process even more stressful. What impressed me most was that Ray never lost confidence. His communication was excellent — after every open home, he kept me updated promptly, provided honest and detailed buyer feedback, and made sure I understood the market and the next steps. Ray also demonstrated excellent market knowledge. He continuously analysed market conditions and buyer behaviour and adjusted the sales strategy accordingly. Rather than simply waiting for the right buyer, he actively explored different channels to reach more potential buyers and carefully followed up with them. His negotiation skills and persistence were equally impressive. He carefully assessed each potential buyer, understood their level of interest and position, and ultimately identified the most suitable buyer and worked patiently to bring the deal together. The experience really made me realise that when the market is strong, selling a property may not be that difficult. It is when the market is challenging that you truly see the value of a great agent. Ray continued to believe in the process even when I had started to lose confidence. Throughout the entire process, Ray was professional, responsive, patient and detail oriented. He provided clear guidance at every stage and handled the process in a calm and professional manner. I feel very fortunate to have had Ray as my agent. Thank you, Ray, for your professionalism, patience and support throughout the process. I would have no hesitation in recommending him to anyone looking to sell their property, especially in a challenging market.

3 months ago
Over the past few weeks Ray has provided an excellent service to me as a vendor and a buyer.

Ray is very self motivated and he kept me very up to date re what was happening at all times. He has the capacity to build rapport easily and is willing to do what it takes to get a deal done. He has worked in the St Leonards area for over 10 years so he has a thorough knowledge of area and market. I have no hesitation in recommending him.

4 months ago
Outstanding Service and Exceptional Dedication

We had an excellent experience working with Ray Liu to sell our apartment. While the market was initially slow and buyer interest took some time to build, Ray never gave up. He consistently went the extra mile, conducting three open inspections each week as well as arranging private viewings to maximise exposure for our property. Ray's communication throughout the entire campaign was exceptional. He kept us updated every step of the way, was always available to answer our questions or discuss strategy, and made us feel informed and supported throughout the process. Beyond his professionalism, Ray is genuinely friendly, approachable, and a pleasure to work with. His dedication, persistence, and hard work ultimately delivered a successful result. We are very grateful for everything he did and would highly recommend Ray to anyone looking to sell their property.

4 months ago
When you want the best you go to the best

Our family had long sung Ray's praises for years before we had the need to engage & I had loosely met Ray in that process and was left with a positive 1st impression for his enthusiasm and zest for his industry and wanting only the best for his clients. Fast forward 2+ years and Ray was the only choice for us in selling our apartment in St Leonards. During those years Ray kept us informed on recent sales & sales records he had achieved in our apt bldg knowing that we had a keen interest. Even though we kept in touch we never felt bombarded or intruded with his text messages. It was these texts that strengthened our resolve that we trusted Ray, liked Ray and more importantly felt completely confident that he was going to get us the absolute best price. We reached out to Ray that we had plans to sell but were still in the process of freshening up the apt so we werent quite ready. Ever present, Ray contacted prospective buyers from his network and with one off-market showing we sold the apt for a record price in a declining market. Was I surprised, not overly. Was I appreciative of Ray's expertise, knowledge & unwavering ability - a resounding yes! The thing about Ray is he's likeable, but above all he's exceptional at selling real estate!

4 months ago
Professional, Honest & Highly Recommended

We had an excellent experience working with Ray and Liam from start to finish. They were professional, knowledgeable, and always kept us informed throughout the entire process. They took the time to answer all of our questions, provided honest advice, and made what could have been a stressful experience feel smooth and straightforward. Their communication was outstanding, and it was clear they genuinely cared about achieving the best outcome for us rather than simply closing a sale. We always felt supported and confident knowing they were looking after our interests. We highly recommend Ray and Liam to anyone looking for a trustworthy, dedicated, and experienced real estate agent. Thank you for making the whole process such a positive experience!

5 months ago
Exceptional service

Ray stood out for his honesty and professionalism. Throughout the entire process, his communication was exceptional, always responsive and transparent. I appreciated the clear and practical advice he provided. What impressed me the most was his diligence, he genuinely cared about presenting my property in the best possible way. In what was a challenging market, his persistence, market knowledge and strategic approach ultimately delivered a good result. I would not hesitate to recommend Ray to anyone looking for an honest, dedicated and highly capable agent.

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