She is very professional and respectful of my wishes.

We found Serena at all times great to work with, she continued through the selling process to advise us regarding all matters that we needed to be aware of until the final sale.

Big thank you to Serena and her team for doing a fantastic job helping me to sell an apartment in Docklands. Her professionalism and excellent communication have completely exceeded my expectation. Very positive experience! Thank you Serena:)

Serena always gives us prompt response, and provides professional advises. The purchasing process went smoothly and we are very pleased with her service.

We were very lucky to meet Serena at an open day in June 2019. She was very polite and professional in every aspect. Her wealth of knowledge was exceptional. We did not hesitate in reviewing our apartment as Serena made meetings easy for us as we have to travel. The convenience of Lucas Real Estate being next to our building was an added bonus. We cannot thank Serena enough for make our purchase run smoothly. I would Highly recommend Serena for your next real estate purchase.

I had been working with Lucas to seek my first home in Docklands. They have been a pleasure to work with. Serena, Vicky and Lynn have all been very prompt in their responses. Serena had shown me multiple properties to match my expectation and budget and I was finally able to secure the property in the Watergate building with Serena's help. She has been very helpful to explain the overall process and answer my 100 questions per day! I'll definitely look forward to work with Lucas again (Oh! there's a hope for another home)

Serena has been very helpful throughout the process. She has thought of the process from the buyer's shoes and reminded and prompted for action when needed (eg. she has checked electricity to ensure we are not wasting time by coming for inspection). She has good soft skills.

Serena listened to our brief and matched it to the properties we viewed and as a result we quickly found the property we wanted. Serena comes highly recommended.

well communication, excellent service even I am overseas.

Serena has helped us greatly through the purchase process of our apartment in Docklands. She is very professional and being reachable over the intense 2 weeks of property hunting and negotiation. We are genuinely grateful for her service and advice.

Serena has shown excellent customer service skills. No request was to difficult for her to action and respond. I would recommend Serena to any prospective buyer. Great job and thank you.

very professional and very care her customers