Susan's profile

Susan's reviews

  4.9  
Susan has 399 reviewsacross 19 different locations, showing 12.
Map view
Susan's qualities as told by our client reviews: responsive, supportive, friendly, well-prepared, honest, clear communication, local expert.
Was this helpful?
Seller review
Efficient and Professional
over 1 year ago
Efficient and Professional

Susan's reliability, experience, honesty and market knowledge make the whole process smooth and uncomplicated. Teamed with her contacts and team support helps with every step of the process.

Seller review
An outstanding experience and result with Susan James
over 1 year ago
An outstanding experience and result with Susan James

We had an outstanding experience working with Susan. She was professional, respectful, and always available to answer any questions we had. Susan went above and beyond, negotiating hard to get us the price we wanted. She also provided a great list of trusted tradies who helped get the house in perfect condition for sale. We highly recommend Susan to anyone looking for a professional, knowledgeable and trustworthy agent.

Seller review
Susan James (Duet) sets the benchmark for what the real-estate can and should be
over 1 year ago
Susan James (Duet) sets the benchmark for what the real-estate can and should be

We recently sold our home with Susan James and it was a great experience. From the outset, Susan was clear and honest about how she would approach the sale of our home. Susan’s passion and determination to deliver an exceptional outcome, both in terms of vendor experience & achieved price, was evident at every turn. The plan was detailed and thorough and we were very well supported by her team - they arranged an array of contractors to get the house ready for sale and were clear in communicating updates throughout the entire process. The recommended photographer did an amazing job and Susan had a great eye for staging our property in order to meet the target buyers’ expectations. Susan delivered a result well beyond our expectations and made the entire process a stress-free one. I would highly recommend Susan for anyone considering a property sale!

Buyer review
Exceptional experience with a great outcome
over 1 year ago
Exceptional experience with a great outcome

Susan and her team at Duet were great to work with through the process of buying our property. Susan was very professional with great communication which ensured that the buying process was straight forward. We could not fault her experience, honesty & local knowledge and we would highly recommend Susan.

Seller review
An agent that delivers
over 1 year ago
An agent that delivers

Recently I have sold a property with Susan who I found to be ultra professional, knowledgable and outperformed our expectation for price and settlement period. Importantly she ran the marketing and sale of the property to maximise our return with sensible and valuable property enhancements, and all completed in a very short period of time. Highly recommended.

Seller review
Perfectly professional
over 1 year ago
Perfectly professional

We had the pleasure of having Susan James of Duet sell our property. From beginning to end Susan was perfectly professional, knowledgeable and a pleasure to deal with. She made sure we were kept up to date with all aspects of the sale and showed a careful attention to detail. No unrealistic expectations were set and she was respectful of our requirements. Finally and most importantly, I believe that Susan maximised the return we achieved; we could not have been more satisfied.

Seller review
Outstanding
over 1 year ago
Outstanding

Susan was very professional, competent and experienced in all her dealings with us. She specialises in the Western Suburbs. We chose her as our selling agent as she has sold several properties in Mt Claremont and knows the suburb very well. I have no hesitation in recommending Susan

Seller review
Excellent agent and person
over 1 year ago
Excellent agent and person

This is the second house Susan has sold for us, and once again we were immensely impressed with her service, commitment and the outcome. Susan is an expert in her field, and with a 'no messing around' attitude, we felt in very capable hands throughout the process. She's trustworthy, hard-working and an all-round great person and agent. Thanks Susan. Great job.

Seller review
Professional and Efficient
over 1 year ago
Professional and Efficient

I met Susan James early in her real estate career when she provided a valuation for my Claremont apartment. It was on the strength of that interaction that I sought her out to sell the apartment over a decade later. Susan was a delight to work with. She advised what needed to be done to increase the appeal of my property and recommended tradesmen who provided timely and efficient services. Susan kept me fully informed throughout the selling process and made me feel confident that I was in safe, professional hands. Gail

Seller review
The best in the business
almost 2 years ago
The best in the business

Thanks so much Susan. We are so grateful for everything you have done for us, at all points in the sale process. You are your team are hard working, honest, detail oriented, clever, thorough, kind and fun. The whole package! Thank you.

Seller review
Highly recommended
almost 2 years ago
Highly recommended

We would recommend Susan without reservation. Susan and her team went above and beyond at every point in the preparation, sale and settlement of the property. A tricky process was made a lot smoother and she is a really lovely, fair and honest person to deal with.

Seller review
Sold our house in Claremont
almost 2 years ago
Sold our house in Claremont

Susan is a fabulous person to deal with. She is motivated, intelligent, hard working, professional, honest and everything we needed in an agent. She achieved a very quick and straight forward sale even though she was not well at the time. We recommend her highly to everyone looking for the very best real estate agent!

25 - 36 of 399
SMS
© 2026 RateMyAgent