Susan's profile

Susan's reviews

  4.9  
Susan has 392 reviewsacross 18 different locations, showing 12.
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Susan's qualities as told by our client reviews: responsive, supportive, friendly, well-prepared, honest, clear communication, local expert.
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Seller review
SUSAN JAMES - Top Shelf Western Suburbs Real Estate Agent - HIGHLY RECOMMENDED
about 2 years ago
SUSAN JAMES - Top Shelf Western Suburbs Real Estate Agent - HIGHLY RECOMMENDED

Susan James was essential in the successful selling of our large home in Dalkeith. She had been recommended to us by work colleagues, recounting her perseverance and success, and now we could not be more pleased to have had her representing and helping us in selling our home. Supported by her highly qualified team, in a most pleasant manner, Susan provided powerful and enterprising advice on how to best prepare our home for sale. She helped us develop a realistic schedule and thorough ‘priorities list’ to help us best showcase our home and property to be ready for sale. Importantly, she provided a full range of right priced contractors to help us ready our property for the first home open, bringing her significant experience and fit for purpose approach. Without Susan’s contacts, these range of contractors would have otherwise taken months to secure and deliver with high quality. I would highly recommend Susan James as among the very top few real estate agents in the western suburbs; I cannot imagine how we would have sold our property at a price higher than expected without the guidance and coaching of Susan James.

Seller review
A refreshing no-nonsense approach to selling my home!
about 2 years ago
A refreshing no-nonsense approach to selling my home!

Susan James from Duet was referred to me independently by 2 friends over 2 years ago pre boom. I am pleased I listened to them! We spoke for months before I got to Perth to meet Susan. Her friendly, professional & down-to-earth approach put me at ease & I felt confident in her ability from the beginning. On arrival in Perth, ‘Team Susan’ swung into action. Susan was organized, helpful, efficient, knowledgeable & thorough. She had a network of fabulous helpers as did I and we blended! MOST importantly, they worked with me. When I could not be there (I live interstate) Susan & Sharon were there at the property checking, fixing, following up and confirming. Thank you for your exceptional service. It was a pleasure to entrust my property to women who are capable of conducting a property sale, running a business or household! Even my son who unbeknown to me and Duet, went to the one and only open for inspection, and said “She was friendly Mum, genuine & decent, and the house looked great!” Susan from Duet provided a refreshing no nonsense approach to selling my property. Thank you for removing the stress & making the process easy! Well done! I recommend Susan & Team without hesitation. Penny

Seller review
We highly recommend Susan James
about 2 years ago
We highly recommend Susan James

Susan is one of the most professional estate agents that we have dealt with. She sold our property in Swanbourne quickly and with a minimum of fuss. Her communication skills were excellent from start to finish. A very positive experience.

Seller review
Excellent
about 2 years ago
Excellent

Susan's name came to us from a mail drop. We knew immediately we met Susan that we had the best agent for our house. The steps Susan took with us were clearly defined and no surprises. Her expertise at marketing showed up after two consecutive days of showing and an offer on day three. We would highly recommend Susan.

Seller review
Highly recommend Susan James as a selling agent
about 2 years ago
Highly recommend Susan James as a selling agent

I would like to recommend Susan James for her attention to detail. My house sold in a very short period of time due to the professional marketing strategies of Susan and her team. I would absolutely recommend anyone considering selling a property to get in touch with Susan. Kind Regards

Seller review
A seamless experience!
about 2 years ago
A seamless experience!

From our initial consultation to the successful sale of our property, Susan James demonstrated exemplary professionalism, expertise, and dedication. She displayed a thorough understanding of the real estate market and provided valuable insights and guidance throughout the entire process. Susan’s proactive approach to marketing our property, leveraging various channels to maximise exposure and attract potential buyers, was evident. Throughout the duration of the listing, Susan maintained communication, promptly responding to inquiries, and providing regular updates on the sale of the property. She negotiated on our behalf, ensuring that our interests were always prioritised and advocating for the best possible outcome. Susan exhibited integrity in all her interactions, fostering trust and confidence. We were able to achieve a successful sale within a short timeframe, exceeding our expectations. We are immensely grateful for her hard work, diligence, and unwavering support.

Seller review
Susan James was pivotal in the selling of our house.
about 2 years ago
Susan James was pivotal in the selling of our house.

We found that selling one's home has been more stressful than we would have imagined.The preparation for the sale, followed by the intensity of the 'home opens', was all consuming; fortunately, guiding us through this maze was our real estate agent, Susan James. Susan provided us with competent advice on all aspects of the sale process from 'what stays & what goes', the time frames involved in a sale and, most importantly, a clear objectivity regarding the price that we could expect in the prevailing market. Susan provided us professionalism and honesty for the task at hand and she did so in an efficient and friendly manner. We are most grateful for Susan's counsel and can recommend her, without reservation, to those contemplating selling their home.

Buyer review
Professional and personal service
about 2 years ago
Professional and personal service

Susan took a genuine interest in our search to find the right property. We also valued the professional approach she took to ensure the right balance between the interests of the seller and buyer, taking comfort from the clear guidelines around the offer process. A good experience all round.

Seller review
Susan James is a thoroughly professional real estate agent
about 2 years ago
Susan James is a thoroughly professional real estate agent

Susan James has acted with professional excellence: Organised and on time for all appointments, great communication. Thorough research of genuine market sales evidence. Concise objectivity in discussing valuation and likely selling price. Willing to receive input and consider all relevant and factual information. Professional and diligent preparation for sale including excellent advice on property presentation. Strong negotiation skills based on honest objectives and market evidence. Highly organised agent with a first class assistant following up all details of every aspect of contract and sale terms in a thorough and professional manner with exemplary communication skills. A very honest and delightful lady with great manners and a lovely style. No wonder Susan sells many house each year. Susan is a five star sales agent and a thoroughly professional real estate expert.

Seller review
Outstanding agent
about 2 years ago
Outstanding agent

I can thoroughly recommend Susan and her team at Duet. Their advice and assistance prior to the property being placed on the market was very reassuring. Their professionalism and courtesy throughout the whole process was outstanding. Brilliant Agent. Thank you Susan.

Seller review
Brilliant!
about 2 years ago
Brilliant!

Susan is very knowledgeable, professional and super efficient, she made the sale of our house incredibly easy. As we all know selling a house is very stressful. Susan was very supportive and kept calm and composed when we needed it most. We highly recommend her and would definitely use her again

Seller review
Susan knows the market better than anyone and she made the process of selling stress free!
over 2 years ago
Susan knows the market better than anyone and she made the process of selling stress free!

As soon as we met Susan and she gave us an appraisal based off thorough research we knew she was the agent for us. We appreciated Susan’s honesty and integrity when dealing with us and potential buyers. She kept us well informed through the whole process and delivered a great result. Susan was also really helpful after our property had sold and has a great support team at Duet!

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