Professional, Knowledgeable, Friendly and Seamless Process from initial discussions through to Settlement.

We had a fantastic experience working with Susan during the journey of selling our first home. Susan went above and beyond what was expected to help us to get the best value, with her valuable insights into the local market. As an agent who grew up in the same area and has had to work in the market for years actively, Susan brings in a vibrant energy and expertise when planning the listing process. Susan connects well with her clients. She is highly approachable and treated all our concerns, questions, and inquiries as utmost importance. As this was our first home selling, we were a bit nervous and had much to learn during the process. We truly trusted Susan and she guided us step by step with thorough instructions until the settlement. As an established and hardworking agent, she managed to attract a long log of potential buyers within a very short period. Our home was sold within a week, which showcases Susan’s capability in this market. Furthermore, Susan genuinely cares about her clients and extends the relationship beyond a transaction, which offers a more holistic and reassuring experience. Which was one of the reasons we decided to choose Susan as our real estate partner. Susan has an excellent team around her to deliver this exceptional service to her clientele. It was lovely to interact with the team who were very professional and knowledgeable. Without any doubt, we are extremely pleased to recommend Susan to anyone seeking a dedicated and effective real estate partner. Thank you so much, Susan!

Selling my late father's family home for last 82 years was hard. My experience with Susan was brilliant. Her honestsy, professionalism, calm communication exceeded my expectations. Susan knowledge of the area was second to none. Susan and Sharon went the extra mile to get the tough jobs done, their can do attitude is fabulous. They kept me on track with constant communication. I would highly recommend Susan and her team to sell you home.

We found the thought of selling our family home daunting. From our first meeting with Susan and her colleague Robbie, the selling process was explained clearly. We felt comfortable and confident with their advice and the direction moving forward. We really appreciated how they respected our emotions at this time. Susan’s support and advise was so professional and reassuring. Susan was so efficient and always answered our calls and emails promptly and always kept us updated. Susan’s PA Sharon is amazing. Super-efficient when organising quotes and trades. Always so pleasant and ready to offer support. Susan came highly recommended to us as a selling agent. We have been so happy with Susan and her staff, and we will very happily recommend her. Seller

Her communication was first class, keeping me up to date at all times whilst also providing me with great tips for the move. Overall, a very positive experience and highly recommend her.

Susan James manages the sales process with integrity and a refreshing directness, setting clear boundaries and expectations. We recently purchased and subsequently sold with Susan, our experience on both sides of the sales process were exceptional. As a buyer I found Susan to be very approachable and informative. Susan made herself available for a private viewing within hours of request after respectfully validating our inquiry to avoid unnecessary interruption to the seller. During negotiation, Susan maintained clear timelines, working through each party’s requests without fuss. As a seller, Susan and her valued assistant Sharon prioritised a realistic action list and had multiple contractors attend our house within days. I could not have been more impressed with the courtesy and professionalism of their suppliers who worked outside standard working hours/days at affordable rates. All were complimentary of the relationship they had with Duet. Ultimately, Susan delivered a great result on our property, presented multiple offers, of which a number came from her personal database of past clients. The service from her assistant Sharon post sale has been attentive and efficient. I highly recommend Susan.

Susan was recommended to us for being extremely professional in her commitment to ensuring we fully understood the process of selling our home and receiving the best possible outcome. Susan and Sharon were a great team in guiding us in preparing our home for sale, which sold in four days. Susan’s knowledge of the sales evidence in Claremont gave us great encouragement that we had chosen the right agent. She is a delight!!

Susan James was essential in the successful selling of our large home in Dalkeith. She had been recommended to us by work colleagues, recounting her perseverance and success, and now we could not be more pleased to have had her representing and helping us in selling our home. Supported by her highly qualified team, in a most pleasant manner, Susan provided powerful and enterprising advice on how to best prepare our home for sale. She helped us develop a realistic schedule and thorough ‘priorities list’ to help us best showcase our home and property to be ready for sale. Importantly, she provided a full range of right priced contractors to help us ready our property for the first home open, bringing her significant experience and fit for purpose approach. Without Susan’s contacts, these range of contractors would have otherwise taken months to secure and deliver with high quality. I would highly recommend Susan James as among the very top few real estate agents in the western suburbs; I cannot imagine how we would have sold our property at a price higher than expected without the guidance and coaching of Susan James.

Susan James from Duet was referred to me independently by 2 friends over 2 years ago pre boom. I am pleased I listened to them! We spoke for months before I got to Perth to meet Susan. Her friendly, professional & down-to-earth approach put me at ease & I felt confident in her ability from the beginning. On arrival in Perth, ‘Team Susan’ swung into action. Susan was organized, helpful, efficient, knowledgeable & thorough. She had a network of fabulous helpers as did I and we blended! MOST importantly, they worked with me. When I could not be there (I live interstate) Susan & Sharon were there at the property checking, fixing, following up and confirming. Thank you for your exceptional service. It was a pleasure to entrust my property to women who are capable of conducting a property sale, running a business or household! Even my son who unbeknown to me and Duet, went to the one and only open for inspection, and said “She was friendly Mum, genuine & decent, and the house looked great!” Susan from Duet provided a refreshing no nonsense approach to selling my property. Thank you for removing the stress & making the process easy! Well done! I recommend Susan & Team without hesitation. Penny

Susan is one of the most professional estate agents that we have dealt with. She sold our property in Swanbourne quickly and with a minimum of fuss. Her communication skills were excellent from start to finish. A very positive experience.

Susan's name came to us from a mail drop. We knew immediately we met Susan that we had the best agent for our house. The steps Susan took with us were clearly defined and no surprises. Her expertise at marketing showed up after two consecutive days of showing and an offer on day three. We would highly recommend Susan.

I would like to recommend Susan James for her attention to detail. My house sold in a very short period of time due to the professional marketing strategies of Susan and her team. I would absolutely recommend anyone considering selling a property to get in touch with Susan. Kind Regards