If you are looking to achieve a top sales result, in the most professional manner for the sale of your property, I highly recommend Susan James from Duet. I was blown away by the professionalism, the support at every stage and the determination when working with Susan James and Sharon Leong. They are a dynamic duo that have surrounded themselves with a network that prioritise their clients work. Their network of trades that supported us in getting “sale ready” were vocal about how they enjoyed working alongside Duet, to get the best outcomes for their clients because they “truly cared”. I kept hearing from their network – Susan and Sharon are different to anyone else we have ever worked with. This dynamic duo ensured our house was “sale ready” by providing contact details for all relevant trades, they ensured we understood what was to be disclosed in the contract, they went above and beyond in every aspect of the sales journey. Their attention to detail was something to be marvelled at and ensured nothing was missed. The most important point in my glowing feedback is around Susan’s determination to get the result that she said she would. Her confidence and strength to trust the process shone through and ensured my husband and I stayed calm when emotions and stakes were high. Susan said to me in our first meeting – I love doing what I do because I can make a positive difference to peoples lives. And with that – I can truly say, that Susan and Sharon have given us a result that is “life changing”. Thank you

Susan was amazing. She and her team know the market and makes sure your house is presented in a stylish way that maximises interest in your property. Our property sold within 6 days with a price much higher than anticipated. She kept us informed and negotiated with the potential buyers to achieve this amazing result. I can not thank Susan enough.

At our first meeting with Susan, we knew she was the agent we wanted to sell our house. We hadn’t moved for over 20 years; Susan guided us through the entire process with courtesy and professionalism. Communication was open, clear and just the right amount. Susan and her team were always willing to help with our queries at any time, and continued to assist until our move was complete. And the icing on the cake is Susan’s fantastic sense of humour; she took the stress out of selling. Susan and the team have our highest recommendation.

Susan and her team worked so well to enable my property to get sold in a flash. The market right now may be white hot but the stresses and hardships in the sale of any home are taken away when Susan is your selling agent. Cannot be more pleased from start to finish. Recommended! Well done Susan.

Susan is a consummate professional and makes the stressful experience of selling your home a totally seamless experience. Her knowledge, honesty, integrity, intelligence, and approach ensure you have the ultimate weapon when selling your home. I can not recommend Susan highly enough.

Professional, Knowledgeable, Friendly and Seamless Process from initial discussions through to Settlement.

We had a fantastic experience working with Susan during the journey of selling our first home. Susan went above and beyond what was expected to help us to get the best value, with her valuable insights into the local market. As an agent who grew up in the same area and has had to work in the market for years actively, Susan brings in a vibrant energy and expertise when planning the listing process. Susan connects well with her clients. She is highly approachable and treated all our concerns, questions, and inquiries as utmost importance. As this was our first home selling, we were a bit nervous and had much to learn during the process. We truly trusted Susan and she guided us step by step with thorough instructions until the settlement. As an established and hardworking agent, she managed to attract a long log of potential buyers within a very short period. Our home was sold within a week, which showcases Susan’s capability in this market. Furthermore, Susan genuinely cares about her clients and extends the relationship beyond a transaction, which offers a more holistic and reassuring experience. Which was one of the reasons we decided to choose Susan as our real estate partner. Susan has an excellent team around her to deliver this exceptional service to her clientele. It was lovely to interact with the team who were very professional and knowledgeable. Without any doubt, we are extremely pleased to recommend Susan to anyone seeking a dedicated and effective real estate partner. Thank you so much, Susan!

Selling my late father's family home for last 82 years was hard. My experience with Susan was brilliant. Her honestsy, professionalism, calm communication exceeded my expectations. Susan knowledge of the area was second to none. Susan and Sharon went the extra mile to get the tough jobs done, their can do attitude is fabulous. They kept me on track with constant communication. I would highly recommend Susan and her team to sell you home.

We found the thought of selling our family home daunting. From our first meeting with Susan and her colleague Robbie, the selling process was explained clearly. We felt comfortable and confident with their advice and the direction moving forward. We really appreciated how they respected our emotions at this time. Susan’s support and advise was so professional and reassuring. Susan was so efficient and always answered our calls and emails promptly and always kept us updated. Susan’s PA Sharon is amazing. Super-efficient when organising quotes and trades. Always so pleasant and ready to offer support. Susan came highly recommended to us as a selling agent. We have been so happy with Susan and her staff, and we will very happily recommend her. Seller

Her communication was first class, keeping me up to date at all times whilst also providing me with great tips for the move. Overall, a very positive experience and highly recommend her.

Susan James manages the sales process with integrity and a refreshing directness, setting clear boundaries and expectations. We recently purchased and subsequently sold with Susan, our experience on both sides of the sales process were exceptional. As a buyer I found Susan to be very approachable and informative. Susan made herself available for a private viewing within hours of request after respectfully validating our inquiry to avoid unnecessary interruption to the seller. During negotiation, Susan maintained clear timelines, working through each party’s requests without fuss. As a seller, Susan and her valued assistant Sharon prioritised a realistic action list and had multiple contractors attend our house within days. I could not have been more impressed with the courtesy and professionalism of their suppliers who worked outside standard working hours/days at affordable rates. All were complimentary of the relationship they had with Duet. Ultimately, Susan delivered a great result on our property, presented multiple offers, of which a number came from her personal database of past clients. The service from her assistant Sharon post sale has been attentive and efficient. I highly recommend Susan.

Susan was recommended to us for being extremely professional in her commitment to ensuring we fully understood the process of selling our home and receiving the best possible outcome. Susan and Sharon were a great team in guiding us in preparing our home for sale, which sold in four days. Susan’s knowledge of the sales evidence in Claremont gave us great encouragement that we had chosen the right agent. She is a delight!!