Susan's profile

Susan's reviews

  4.9  
Susan has 392 reviewsacross 18 different locations, showing 12.
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Susan's qualities as told by our client reviews: responsive, supportive, friendly, well-prepared, honest, clear communication, local expert.
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Buyer review
Professional and seamless
almost 5 years ago
Professional and seamless

Susan's knowledge of the current property market was absolutely spot on and her professionalism and attention to detail was impressive. We were able to save time, money and a huge amount of stress brought about by Susan and her great team. Susan was always contactable and accommodating, and the processes she has in place to streamline everything was outstanding.

Seller review
Excellent Service
almost 5 years ago
Excellent Service

Susan has a very good knowledge of the market in Claremont and adjoining areas. She is realistic on a price that may be achieved and doesn't indicate a high price just to get a listing. Susan is thoughtful in advising on a marketing strategy and is willing to advise to take the property off the market if the result isn't being achieved. Highly recommended

Buyer review
Exemplary real estate professional
almost 5 years ago
Exemplary real estate professional

A professional and experienced selling agent who respects the buyers and their needs whilst of course representing the seller. A passionate desire to ensure a positive experience for all parties through high quality and timely communication throughout the process.

Seller review
We have appointed Susan twice as our agent to sell two properties over a five year period.
almost 5 years ago
We have appointed Susan twice as our agent to sell two properties over a five year period.

Susan is just a delight to deal with! She has an engaging personality, is extremely professional, honest, genuine, a great communicator and negotiator. She was always prompt to answer any queries and worked hard for us as the vendor to get the best price on both accounts. I would highly recommend Susan and wouldn’t bother using anyone else!

Seller review
Sale of 13 Queen Street
almost 5 years ago
Sale of 13 Queen Street

I was very impressed with Susan's professional approach handling the sale of our property. She accepted my wishes about an auction and signs and our house sold after 1 viewing. I can heartily recommend Susan as an agent

Buyer review
Appreciation!
almost 5 years ago
Appreciation!

Susan happily answered my many queries, as I was purchasing from interstate.

Seller review
Sale of out property. 7/8 Bay Rd Claremont
almost 5 years ago
Sale of out property. 7/8 Bay Rd Claremont

Susan has been our RE for a number of sales. This extends to other family members using her skills and knowledge. Susan is extremely knowledgable of the current market conditions. She is extremely detailed and astute in her sales strategies. I would strongly recommend Susan to any vendor as a thoroughly pleasant , competent and insightful sales agent. Robert

Seller review
Susan James
almost 5 years ago
Susan James

We can highly recommend Susan James. We found her extremely professional and trustworthy. Her knowledge of the market, honesty, quality of advice and superior negotiating skills, we believe, is what sets her apart...so much so Susan has successfully sold our last two properties in a matter of days!

Seller review
Ticks all the boxes you want in a real estate agent.
almost 5 years ago
Ticks all the boxes you want in a real estate agent.

My husband and I cannot recommend Susan highly enough. If you are selling in the Western Suburbs you would be crazy to choose anyone else. We have bought and sold a number of houses over the years in the Western Suburbs and Susan is by far the best agent we have ever come across. Professional, efficient, very on the ball with where the market is and where it is heading, excellent communication skills, the only agent I will use in the future.

Seller review
Exceptional Real Estate Professional
almost 5 years ago
Exceptional Real Estate Professional

I could write a review that spells out Susan’s knowledge of the local area as being exceptional, I could talk about her responsiveness to phone calls, texts and emails as being prompt. I could explain that at times I wasn’t easy to deal with and how Susan was patient. However, in writing this review I want to focus on three key characteristics that make her an exceptional Agent. Integrity, Transparency and trust above all else, simply outstanding. I would have no hesitation in recommending her to anyone who is looking to sell their home with confidence.

Seller review
Sale of my mothers property in Dalkeith
almost 5 years ago
Sale of my mothers property in Dalkeith

I found Susan a very experienced Real Estate agent. She was always available at any time of the day and was very knowledgeable on what the market was at the present time. Susan kept us informed after every opening and told us what the feedback was from people that visited the home. I would recommend Susan to anyone.

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