Having recently built a new home which was completed well ahead of schedule, we needed a fairly urgent sale in order to have a smooth transition between the two. After meeting with a couple of agents we opted for Susan, based not only on her knowledge of the current market, but also on her empathy in dealing with what is always a fairly emotional exercise. Her valuation, advice on presentation of the home on open days, feedback after each session and negotiation to get the best possible price were excellent. We had a successful offer on the third open day i.e., just 2 weeks after it went on the market, enabling us to spend more time dealing with the demands of our new home.

Susan made our selling process as smooth as possible. I couldn't have imagined a better experience - seamless and stress free. She priced the house right so the sale happened quickly which was great. Thanks Susan.

Susan is professional. knowledgeable and has acted with integrity throughout the entire process with our recent transaction. Her knowledge of the Claremont and Swanbourne real estate market is outstanding and I would recommend her highly to any one looking for either a sales agent or a buyer's resource.

My family and I didn't put our property up for sale until after we had relocated interstate. When looking for an agent it was therefore really important that we chose someone that we could trust, not only to negotiate on our behalf but with great communication, a great eye for detail and someone who would be willing to go that extra mile to ensure our property was marketed to its best advantage. We got all of that and more with Susan. Her area knowledge was second to none, her advice honest and realistic in a tough market but targeted to ensure we received the best price possible. As she know our property was vacant she visited regularly and was thorough in her review and management of constructors. The outcome speaks for itself. Our property was sold at the very top end of our expectations within a week of going to market. We are delighted and would wholeheartedly recommend Susan.

Susan James was recommended by a close friend whom had dealt with her previously. We found Susan to be friendly, helpful, enthusiastic, professional, extremely efficient, and just a pleasure to work with. As we live some 750kms from Perth, we thought the process of selling could be somewhat difficult, but Susan made the whole experience a very smooth exercise with her regular communication. Our townhouse sold less than a week after the first Home Open and we were delighted. We would highly recommend Susan to anyone buying or selling Steve and lee Graham, Esperance

Susan impressed us by her passion for property, extensive knowledge of the local area and her willingness to be flexible. We found her to be hard-working, trustworthy and always available. She is adaptable and was 100% involved in the selling process from original listing to settlement. We are very happy to recommend Susan, she is a very likeable and able agent who is willing to go that extra mile. w

Professional, helpful and overall outstanding realestate agent who made buying a first home a breeze.

After decades of dealing with real estate agents in various capacities as a seller, buyer and with work related associations, it is with great pleasure I write this review. When cynicism is common of the industry, Susan dispels that quickly when you meet her, exuding a rare passion and genuine enthusiasm for her craft. Her honesty, engaging personality and knowledge of the business quickly put one at ease. In dealing with Susan, I can honestly say that she hit every target set - not only monetary, but also the smaller things that make a difference - punctuality, follow-up communication and advice. I will be recommending Susan whenever I can and there is no doubt that Susan will be my agent of choice in future.

Susan James was recommended to my family by a trusted friend so that was a good start. Once we met her we were impressed with her local knowledge as well as her straightforward manner. With Susan's guidance we decided on a price for the property. We didn't want an auction, or to use strategies like 'offers above....' or 'make an offer...' We were confident the property had been priced correctly. The house went on the market on a Wednesday. First home open on the next Saturday. Property sold for the asking price at the first home open! Couldn't have asked for a better result. Susan has been really professional and very easy to work with. I couldn't recommend her highly enough.

From start to finish, Susan was genuinely the best estate agent we've ever dealt with. She is friendly, trustworthy and went out of her way to help answer our many questions and ensure everything went smoothly with our purchase. As first time home buyers she made us feel completely at ease with the whole process. We'd recommend Susan to anyone and will definitely be using her services again in future. Thanks Susan!

Susan's skill, professionalism and knowledge enabled my family to sell our house on the afternoon of the first home open at a price that was substantially above our expectations. Her communication leading up to sale day was excellent always keeping us up to date with recommendations and strategies . I will always request Susan sells my real estate in the future.

I interviewed several local agents before choosing Susan to represent me in selling my home. She met all expectations in her very professional approach to real estate. Her pre-sale advice was appreciated, her plans were quickly actioned and my home was sold within 2.5 weeks. This was an exceptional achievement during a generally slow period in real estate sales in WA, plus my home was open during the worst of winter storms. At all times I felt Susan was representing me as the vendor and had my best interest as a priority. She continued to be generous with her time and expertise in assisting me through the paperwork of a Queensland purchase. S K McLeod