Susan's profile

Susan's reviews

  4.9  
Susan has 401 reviewsacross 19 different locations, showing 12.
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Susan's qualities as told by our client reviews: responsive, supportive, friendly, well-prepared, honest, clear communication, local expert.
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Seller review
A real professional
over 10 years ago
A real professional

Susan guided us through all we needed to do before putting the house on the market and was honest when appraising our property. This period was longish and fraught with challenges and obstacles; Susan remained cool and calm and gave us plenty of sound market advice & helped us achieve a good sale in spite of a declining market. The home sold following the first home open. Although she is a very busy agent Susan always personally answered our calls and was there to respond to any questions we had. We were never referred to someone else when she was busy. She made herself readily available (even late at night!) and we never felt hurried in our conversations or meetings with her. We found her intelligence and professionalism a real advantage.

Seller review
Great Job Susan
over 10 years ago
Great Job Susan

We had a lovely experience selling our home with Susan. She was happy to answer our questions, priced the house correctly, and provided feedback promptly. The home sold on the first home open and we were delighted.

Buyer review
Susan James
over 10 years ago
Susan James

Very professional and prompt at returning all form of communication.

Buyer review
Excellent work
over 10 years ago
Excellent work

We were very happy with Susan. She is very easy to deal with. Very efficient and listens to her clients wishes. We would not hesitate to recommend her to anyone.

Seller review
Susan James
over 10 years ago
Susan James

Susan James exceeded our expectations on every level. Although she is a very busy agent she always personally answered our calls and was there to respond to any questions/worries we had. We were never referred to her associates when she was busy. She made herself readily available and we never felt hurried in our conversations or meetings with her. She was absolutely honest when appraising our property rather than telling us what she thought we may have wanted to hear. This meant there were no "rude reality checks". She presented herself professionally and always looked smart and stylish.

Seller review
Susan James
over 10 years ago
Susan James

Entering the property market full swing gave my wife and I a lot of exposure to all of the agents acting in our area. We found ourselves on a name basis with most of them, and came to learn much about their style as real estate agents. I can say with absolute confidence that Susan James has managed to achieve the most well rounded style of facilitating the sale of Perth's premium properties. Knowledge beyond complete, passion and total devotion, skill in the various areas of real estate that is unmatched. Susan James, through a relationship built on honesty and trust, will sell your home with an outcome that you can't argue with. Thank you Susan for your tireless efforts with our property and for the ongoing relationship with you that we now cherish.

Buyer review
Brilliant!
over 10 years ago
Brilliant!

Susan and her staff at Space were efficient, knowledgeable, friendly and a pleasure to deal with at all times. Thanks for making the process of buying a property so painless!

Seller review
Supportive and professional
over 10 years ago
Supportive and professional

Susan was very supportive and very professional in assisting us with the sale of our house in difficult circumstances. We were confident in the advice she gave us and she was very responsive and helpful. We are very pleased to recommend her to others.

Buyer review
Excellent agent
over 10 years ago
Excellent agent

We found Susan to be an excellent agent. She communicated very well with us, and responded quickly to any queries we had via email. We would ceetainly recommend her.

Buyer review
Cool and Efficient
over 10 years ago
Cool and Efficient

Susan is an absolute pleasure to work with. She was very efficient and professional in handling my purchase and provide good advice at all times. The purchase was fraught with many challenges and obstacles but Susan endeavoured to remain cool and calm for the benefit of her clients and our family. I would definitely recommend Susan as an agent in the future.

Buyer review
Buying house
over 10 years ago
Buying house

Pleasant to work with, available, knowledgable about area, communicates well

Seller review
My experience in selling 41 Princess Road with Susan James as my agent.
over 10 years ago
My experience in selling 41 Princess Road with Susan James as my agent.

Susan has been excellent throughout the preparation and selling process. She has been honest, trustworthy and competent. Her understanding of heritage listed property, her strategies and the methods she adopted produced a good result in a very soft market.. For some weeks during the sale process I was laid up in hospital interstate, but Susan did everything that was necessary to maintain the presentation of the property and then to find the right buyers. I would recommend her to any prospective vendor.

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