Susan's profile

Susan's reviews

  4.9  
Susan has 401 reviewsacross 19 different locations, showing 12.
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Susan's qualities as told by our client reviews: responsive, supportive, friendly, well-prepared, honest, clear communication, local expert.
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Seller review
Excellent
over 2 years ago
Excellent

Susan's name came to us from a mail drop. We knew immediately we met Susan that we had the best agent for our house. The steps Susan took with us were clearly defined and no surprises. Her expertise at marketing showed up after two consecutive days of showing and an offer on day three. We would highly recommend Susan.

Seller review
Highly recommend Susan James as a selling agent
over 2 years ago
Highly recommend Susan James as a selling agent

I would like to recommend Susan James for her attention to detail. My house sold in a very short period of time due to the professional marketing strategies of Susan and her team. I would absolutely recommend anyone considering selling a property to get in touch with Susan. Kind Regards

Seller review
A seamless experience!
over 2 years ago
A seamless experience!

From our initial consultation to the successful sale of our property, Susan James demonstrated exemplary professionalism, expertise, and dedication. She displayed a thorough understanding of the real estate market and provided valuable insights and guidance throughout the entire process. Susan’s proactive approach to marketing our property, leveraging various channels to maximise exposure and attract potential buyers, was evident. Throughout the duration of the listing, Susan maintained communication, promptly responding to inquiries, and providing regular updates on the sale of the property. She negotiated on our behalf, ensuring that our interests were always prioritised and advocating for the best possible outcome. Susan exhibited integrity in all her interactions, fostering trust and confidence. We were able to achieve a successful sale within a short timeframe, exceeding our expectations. We are immensely grateful for her hard work, diligence, and unwavering support.

Seller review
Susan James was pivotal in the selling of our house.
over 2 years ago
Susan James was pivotal in the selling of our house.

We found that selling one's home has been more stressful than we would have imagined.The preparation for the sale, followed by the intensity of the 'home opens', was all consuming; fortunately, guiding us through this maze was our real estate agent, Susan James. Susan provided us with competent advice on all aspects of the sale process from 'what stays & what goes', the time frames involved in a sale and, most importantly, a clear objectivity regarding the price that we could expect in the prevailing market. Susan provided us professionalism and honesty for the task at hand and she did so in an efficient and friendly manner. We are most grateful for Susan's counsel and can recommend her, without reservation, to those contemplating selling their home.

Buyer review
Professional and personal service
over 2 years ago
Professional and personal service

Susan took a genuine interest in our search to find the right property. We also valued the professional approach she took to ensure the right balance between the interests of the seller and buyer, taking comfort from the clear guidelines around the offer process. A good experience all round.

Seller review
Susan James is a thoroughly professional real estate agent
over 2 years ago
Susan James is a thoroughly professional real estate agent

Susan James has acted with professional excellence: Organised and on time for all appointments, great communication. Thorough research of genuine market sales evidence. Concise objectivity in discussing valuation and likely selling price. Willing to receive input and consider all relevant and factual information. Professional and diligent preparation for sale including excellent advice on property presentation. Strong negotiation skills based on honest objectives and market evidence. Highly organised agent with a first class assistant following up all details of every aspect of contract and sale terms in a thorough and professional manner with exemplary communication skills. A very honest and delightful lady with great manners and a lovely style. No wonder Susan sells many house each year. Susan is a five star sales agent and a thoroughly professional real estate expert.

Seller review
Outstanding agent
over 2 years ago
Outstanding agent

I can thoroughly recommend Susan and her team at Duet. Their advice and assistance prior to the property being placed on the market was very reassuring. Their professionalism and courtesy throughout the whole process was outstanding. Brilliant Agent. Thank you Susan.

Seller review
Brilliant!
over 2 years ago
Brilliant!

Susan is very knowledgeable, professional and super efficient, she made the sale of our house incredibly easy. As we all know selling a house is very stressful. Susan was very supportive and kept calm and composed when we needed it most. We highly recommend her and would definitely use her again

Seller review
Susan knows the market better than anyone and she made the process of selling stress free!
over 2 years ago
Susan knows the market better than anyone and she made the process of selling stress free!

As soon as we met Susan and she gave us an appraisal based off thorough research we knew she was the agent for us. We appreciated Susan’s honesty and integrity when dealing with us and potential buyers. She kept us well informed through the whole process and delivered a great result. Susan was also really helpful after our property had sold and has a great support team at Duet!

Seller review
Simply the Best!
over 2 years ago
Simply the Best!

From the moment I met Susan James, I knew she was THE person to sell our family home. She is totally across all details regarding Claremont and the surrounding Western suburbs of Perth - she grew up here, she is a local. Susan walked beside me from the pre sales process until settlement date. She is wonderfully supported by the Duet Property office - including advertising, social media, design - all run in house so that Susan’s eye is across all details. Advertising was sourced across various print media throughout Australia and overseas. Her ability to communicate effectively with buyers and myself was exemplary. Susan dealt with both local, interstate and overseas potential buyers - working all angles to maximise the sale price. Her feedback to me regarding the sales process was timely, courteous, clearly articulated, factual and always reasonable. She took the time to test the market with regards to price expectations. Once an offer was accepted, Susan worked with myself and my settlement agent to ensure all details were covered. Again Susan has close ties with external businesses that she has worked with and trusts who were able to support me wonderfully as part of my moving process. I would wholeheartedly recommend Susan James from Duet Property to sell your property. Susan makes a difficult stressful process into a smooth, organised process. I literally could not have done it without her!

Buyer review
Seamless service
over 2 years ago
Seamless service

This was my first time purchasing through Susan and the process was seamless from start to finish. Susan was always on time, very professional and kept my Wife and I informed during every step of the process. Finding an agent can be a difficult process and I would recommend Susan to anyone looking at buying or selling.

Buyer review
Amazing agent and service
over 2 years ago
Amazing agent and service

We recently sold our family home with Susan. We had a terrific experience which culminated in the property selling within a week of listing at a price that surpassed our expectations. Susan is extremely professional and thorough. Combined with her knowledge of the market, strong support team and consideration of our family’s objectives, the process was seamless. Her advice when to list our home and assistance in preparation for sale was also invaluable. We could not recommend her more highly. Kirsty and Andrew Fry

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