We left our home for Tim to sell whilst we were living in another country and whilst this was an emotional time for us, Tim acted with the upmost professionalism and reassured us every step of the way. His team was extremely efficient and the process was smooth and hassle free despite living abroad. He negotiated and advised us thoroughly and the outcome was very positive and we were happy with Fletcher's snd Tim and his team.
We selected Tim on the basis of a recommendation from friends who had sold in our street about 3 years ago. Despite their recommendation, we approached another local agent, but weren't at all impressed by their approach. Tim arrived on time for our evening meeting and was engaging and friendly - but we expected that. Two things really sold us on Tim - his detailed knowledge of, and deep experience in, the market in Surrey Hills, and his clear explanation of how he would harness it to sell our property. He told us the price-range in which he expected to sell our home which turned out to have been marginally low, but we're not complaining. It is quite clear that Tim's most significant work in selling a property is done in the week before the auction, when he discusses the sale with the potential purchasers he has identified. No-one sees this happening but, when he arrived for the auction, he was confident about who would, and who wouldn't, be bidding. We had a meeting with Tim on the day before the auction. Normally, an agent uses this meeting to 'crunch' vendors on the price. They'll usually be told that 'the market just isn't there' and 'you'll probably have to lower your price expectations'. Tim simply said that we had followed his recommendations on the advertising campaign, we had prepared the house well, and that selling the house was now his problem, not ours! Tim's skill goes way beyond the brochures and advising about presentation, which he does very well. He actually sells real estate. That's what you want your agent to do - and he does it superbly The only niggling criticism is that, when Tim's offsiders handled the open for inspections, we didn't always get a report afterwards, hence only 4/5 above for Communication. But this is insignificant when compared to the skill, experience and energy Tim brought to the campaign
Tim ran a short, strategic and effective campaign which resulted in an outcome substantially higher than any result I envisaged. He generated a large amount of interest within the limited timeframe we had, to achieve an incredible outcome for myself and my family.
We originally purchased our property through Fletchers 10 years ago. Since then we have been impressed by their marketing in the area and the results they have achieved. Our association with Fletchers was continuous over the years and we had no hesitation in selecting them to sell our property. Totally professional which was evident throughout the campaign and in the result they achieved for us.
I just want to confirm my appreciation for your help and professional team work in the sale of the unit. I was impressed with the additional efforts and complimentary coffee and hampers supplied by you and your team. I noted your extra time with the Purchasers and ourselves to ensure all went smoothly right to the end. Thank you once again.
Tim Heavyside was very professional in his dealings with me. My house was sold quickly and without fuss. I was given good advice and was pleased with the outcome.
Having done much research prior to deciding whom to sign up with, appointing Tim and his team to represent us in selling our house has been one of the best decisions we've made. From the very start, we have enjoyed working with the team throughout this otherwise stressful process. We were glad to be working with Tim's team even before the opens started. During the marketing campaign, being detail orientated, we wanted everything to be perfect. All publications developed spoke of excellent quality and the team accommodated all our changes and questions with efficiency and responsiveness. During the opens, despite his incredibly busy schedule, Tim made all our opens as promised and gave us detailed updates afterwards either in person or through delegation. The team managed a large number of buyer phone calls, emails and deposit/settlement variation requests with great professionalism, always keeping close communication with us. On the day of the auction, every detail was managed thoughtfully to create a relaxed & buoyant atmosphere. We were particularly impressed by how effective the auction was managed by only Tim & Rick considering the largish crowd. They worked seamlessly as a team - Tim doing his magic as the auctioneer & Rick writing down bids clearly on a whiteboard for everyone to see and moving quietly through the crowd communicating with bidders & potentials when needed. The final result exceeded our expectations. We are not only pleased with the price but also glad to have sold to buyers who really appreciate our home and would look after it well. As a veteran estate agent and auctioneer, Tim demonstrates great professionalism, confidence & integrity. He has a genuine personality. It's easy to see his enthusiasm about what he does. We've also observed that he is respectful to people from all different ages & backgrounds and puts buyers at ease. Overall, it's been a great pleasure working with the Heavyside team. We have no hesitation in recommending them.
The Fletchers staff are a highly trained and committed team of people who helped us to achieve an outstanding result in the recent sale of our home. Our marketing campaign was carried out with absolute precision with the expertise and guidance of Tim. This ensured that well over 100 groups attended our opens, and a crowd of 120+ gathered on the day, resulting in the participation of 6 active bidders. On auction day Tim proved to us why he is a leader in the marketplace and achieved a price of $161,000 above our reserve. We would have no hesitation in recommending Fletchers to anyone looking for an experienced, hardworking, professional real estate agency that you can TRUST. Thanks again, Adrian & Sarah.
Tim delivered the result that I wanted with superb professionalism and integrity. He ensured the unit was shown in the best light before and during the auction and his skills were formidable in obtaining the best price possible. He is great to deal with and totally professional in every manner. I chose Fletchers to get the best market penetration and I felt that over 60 groups through the unit in 4 weeks proved it. Not only did I sell for a great price, I came away feeling that Fletchers provided a perfect service during the whole process. Well done Tim and your team!
An outstanding result thank you Tim. We really appreciate your efforts!! We would recommend you to our friends without hesitation.
Tim Heavyside and his team, made the whole selling process very easy. Tim has a very professional, knowledgeable and friendly demeanour. He has a great work ethic and we couldn't have been more impressed with the result that Tim achieved for us at our Sale. This is the third time my family and I have used Tim, each time has been a pleasurable experience with a terrific result. I have no hesitation in giving Tim and his team the highest accolade for the work and result that was achieved.
Tim and his team went above and beyond to ensure that our house was presented in the best possible way. Nick and I were very impressed by the professionalism and overall result. Thank you Team Heavyside
