I approached Tim after I analysized market results for Surrey Hills 2018. A property he sold got the highest price even though I did not think that particular property was worth that amount. At the time I told him that numbers don't lie. And he reminded me of my quote on the day of our auction. As to date we acheived the highest price for residential for 2017. Tim and his team were incredibly efficient and professional when they became our agents. He knew the marketing direction to take. Tim encouraged us to do a video with me in it as a selling point. That video was one of the marketing strength of the campaign. He and his team listened to our needs. We wanted a night opening to showcase the house with night lights. He agreed and so we had 3 opening inspection instead of 2. The team explained all the processes each step of the way so we always felt that we were being looked after. We all worked really hard. They were really encouraging about the property but also giving us critical feedback about what prospective buyer's drawerbacks were. This meant that we were able to address the issues straight away. Throughout the journey, gifts would appear at the door or someone delivering flowers. I think it is because the team understands that it is a really challenging time and that gesture of giving means a lot. It is the little things that count the most. I would not hesitate to recommend the Tim and his team. Thank-you for being our agent.


