Vivien's profile

Vivien's reviews

  4.9  
Vivien has 57 reviewsacross 21 different locations, showing 12.
about 3 hours ago
Exceptional Agent - who goes above and beyond

We have had the pleasure of working with Vivian Yap to sell three properties this year, and each experience has been truly outstanding. Vivian is the definition of professional — knowledgeable, responsive, honest, and incredibly hardworking. She consistently went the extra mile for us, from strategic advice and beautiful presentation through to expert negotiation and seamless communication every step of the way. We felt completely supported and confident knowing our properties were in the best hands. Her results speak for themselves. We cannot recommend Vivian highly enough and will absolutely be working with her again in the future. If you want an agent who genuinely cares and delivers exceptional results, Vivian Yap is outstanding. Thank you, Vivian! Danielle & Jonathan

about 1 month ago
Trusted, High-Performing Real Estate Agent You Can Rely On

Vivien did a fantastic job selling our home, and I would highly recommend her. We selected Vivien because we felt she understood the value of our property and would focus on achieving the best possible result, rather than rushing us into a sale — something we have experienced with other agents in the past. From the initial valuation and strategy, through the soft launch, online campaign and all the way to auction day, Vivien clearly explained each stage and guided us through the whole process. She was always available when we needed her, whether by phone or message, and kept us well informed throughout. On auction day in particular, Vivien made sure we understood exactly what was happening and that we were comfortable with the decisions being made. Most importantly, she delivered an excellent result for us. We couldn’t have asked for much more from an agent and would happily recommend Vivien to anyone looking to sell their property.

about 1 month ago
Deep local knowledge and network

The whole process with Vivien and her team was seamless from the preparation phase through to final auction. Vivien's knowledge of the market and her buyers is excellent, and the team worked relentlessly on our behalf to generate interest. Communication throughout the sale was excellent, with fulsome feedback provided after each home open, both verbally and with a dashboard of metrics and written feedback. Overall extemely happy with the process and the outcome.

about 2 months ago
Professionalism at Its Finest

I had an exceptional experience working with Vivien Yap throughout the sale of my home. From the very beginning, Vivien demonstrated outstanding professionalism, determination, and expertise. Her communication was excellent at every stage of the process. She kept me informed, responded promptly to every question, and made what could have been a stressful experience feel seamless and well managed. What impressed me most was her determination to achieve the best possible outcome. Vivien worked tirelessly, negotiated with confidence, and remained committed from start to finish. Her knowledge of the market and strategic approach gave me complete confidence that my property was in the best hands. I highly recommend Vivien Yap to anyone looking for a dedicated, professional, and results-driven real estate agent. Thank you, Vivien, for your hard work and for achieving such a fantastic result!

2 months ago
Seamless process

Vivien and her team were extremely professional, attentive and easy to deal with throughout the process of purchasing our new home. Excellent communication from our first enquiry, to arranging multiple viewings of the home for us, negotiating a price we were happy with and finalising settlement.

3 months ago
Title: Fantastic Experience with Vivien and Her Team!

Review: Thank you so much to Vivien Yap and her wonderful team for successfully selling my Sorrento property. A special thanks to her son Matthew, who was an incredible help throughout the process. Their combined professionalism, guidance, and excellent communication made the whole selling experience seamless and delivered a great outcome. I highly recommend Vivien and Matthew to anyone looking to sell their home!

3 months ago
Exceptional Outcome and Service.

I have been active in real estate development for over 25 years. In the sale of our family home, Vivien was able to anticipate and exceed my expectation. Her knowledge and ability to get a deal done at the luxury end of the market is unparalleled. Highly recommend. Gasparo Marsala

3 months ago
Vivien is highly professional, an excellent communicator, and incredibly hardworking.

Vivien is highly professional, an excellent communicator, and incredibly hardworking. She was happy to arrange home opens almost every day whenever buyers wanted to view the property, and she kept us updated with prompt feedback and clear communication throughout the entire process. Thanks to her dedication and hard work, our property was under offer just four days after it was listed, and we were very happy with the offer we received. On top of that, she recommended several service providers to us, and they all delivered outstanding service, which was a great help throughout the selling process. Vivien and her team are truly professional and fantastic to work with. We wouldn't hesitate to recommend her to anyone, and we'll definitely refer our friends, family, and clients to her in the future.

3 months ago
The absolute best. 20 out of 10

Vivien and her team are incredible. Could not recommend her and them enough. Communicative, thorough and always available. Never pushy. Always listens. Knows the market and just did a remarkable job for us. Beyond satisfied and have nothing but praise. You’re in very safe hands with Vivien. 20 out of 10.

4 months ago
Professional, attentive, diligent and always delivers

Couldn’t think of a more professional or successful selling experience. Vivian delivers results each and every time, and her process and diligence is unparalleled. Thanks again Vivian. Danielle and Jonathan

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