From the moment we met Vivienne we were onboard. Vivienne is engaging, with acute attention to detail. She is a force of nature who took us under her wing. Our modest 1 bedroom apartment was shown the same attention and importance as the opulent estates Vivienne and her team are well known for. The process was efficient and seamless. The sale was swift with an outstanding result exceeding our expectations. Thank you Vivienne and her team.

Vivien and her teammates are very helpful and experienced. Vivien gave us a lot of useful information for selling our house. Thank you so much.

Vivien was impressive all-round. On our initial meeting, my sisters and I quickly came to the conclusion that Vivien Yap and her colleague Claire O'Meara were the right people to handle the sale of our late mother's properties. Their assistance and advice was reassuring and always TIMELY. They were available to answer our questions whenever we had one, and were often a great source of moral support for us whenever we needed feedback or encouragement throughout the sometimes stressful process. In short, they were responsive to our every need. At once efficient, practical and professional, they also injected into this mix a very human, personal element. They were always ready with a helpful reply to our messages or called us back to allay any fears or uncertainties if ever we had any. To say they were by our side every step of the way is not an overstatement, because they were. Vivien and Claire, thank you again so much for putting us in touch with all the right people to help us present our properties to their best advantage, and, in so doing, getting us such good sales results. To conclude, I thought Vivien was an agent of the highest quality, both in her attention to detail as well as on the personal side of things, and we are so grateful we followed our instincts and chose her ahead of other agents, some of whom were very impressive, too. I cannot recommend Vivien and her colleague, Claire O'Meara, highly enough. It was indeed a pleasure being associated with them. Patrick Jauffret

Working with Vivian and her team was an absolute pleasure throughout my home buying journey. They were incredibly helpful in answering all my questions, no matter how detailed or frequent, and ensured I understood every aspect of the purchasing process. What really stood out was their exceptional responsiveness. I never had to wait long for answers. The settlement process went remarkably smoothly thanks to Vivian's dedicated team, especially Katheryn, whose proactive communication and attention to detail were greatly appreciated. Additionally, Matt went above and beyond during the final inspection, ensuring we understood how everything worked and noting any necessary information from the seller. Vivian's professionalism was exceptional from our first meeting through closing day. I couldn't have asked for a better realtor and wouldn't hesitate to recommend Vivian Yap to anyone looking to buy or sell a home.

I did my research before narrowing our real estate agents down to three. We loved Vivien's zest for life and her enthusiasm, so we decided to listen to our instincts and choose Vivien. She guided us through what was a very emotional sale of our mother's house. Vivien's organisation skills are a thing to behold, something we really valued. When she introduced us to Claire O'Meara, her second in charge, we were sceptical. But Claire was so attentive, gentle natured and genuine, that they really made an extraordinary team. They got us the price we were wanted, with a quick sale, and Vivien REALLY knows her stuff. We put our confidence in her, and she delivered. We respect and admire her and can't recommend Vivien and Claire highly enough. You're in safe hands if you choose Vivien as your agent.

Provided great advice on the best strategy to sell our family home. Followed through on everything we asked and when there was an issues Vivien solved them quickly.

We were happy happy we chose Vivien to sell our home. We believe Vivien achieved the best possible result for us. Our result was achieved through hard work and dedication - not a flash sale strategy. Vivien and her team were a delight to work with - professional and courteous at all times. We unreservedly recommend Vivien Yap. Regards, Mark & Jane

Thanks to Vivian & her team for finding us a property. Everybody was so knowledgeable & professional & made every part of the purchase smooth & very enjoyable. Thanks again.

It was great working with Vivien and her team. If I have to sell again I will definitely use her again!

We chose Vivien to sell our house due to her proven track record as the best of the best in WA Western Suburbs. We dont regret that decision. She is truly amazing. She excellent communication skills and her professionalism is exceptional. She also has a wonderful support team. We highly recommend her as an Agent. She is always on your side and will get you the best value for your property. Selling our house was a breeze.

We had the pleasure of working with Vivien Yap and her team to find our dream home, and we couldn’t be happier with the experience. From start to finish, Vivien was professional, responsive, and incredibly knowledgeable about the market. She took the time to understand our needs and guided us with genuine care and expertise every step of the way. Her attention to detail and dedication made the entire process smooth and stress-free. Thank you, Vivien, for helping us find the perfect place to call home. We highly recommend you to anyone looking for a top-tier real estate agent

Vivien and her team are highly professional and very thorough in taking clients through the often complicated process of bringing a property to market. She possesses expert knowledge of properties in Nedlands and neighbouring suburbs and so was able to make an appropriate initial valuation as a plausible starting point for the sale. To make us feel comfortable about the auction process, we were invited to one of her auctions of a similar property nearby and we saw the benefits of this method of selling, with the winning bid comfortably exceeding the reserve. Vivien and her team were able to assist in coordinating several important repairs and upgrades to our property, along with the staging of the house, to maximise the outcome of the sale. The allied service and trades people she used to present the property (in the best possible light) were wonderful. We found Vivien to be extremely hardworking, often messaging, emailing and calling us outside of normal business hours to keep us up to date on any developments in what can be a tortuous process. Moreover, she brings a human touch to what can seem a solely commercial process and she was sensitive to the emotional impact of the inevitable hiccups that occur when selling. Vivien also demonstrated great flexibility in adapting to market changes, buyer interest, and our concerns throughout the process. Perhaps the most impressive thing Vivien and her assistants bring to the process is their network of other agents and the consistent development of a pool of potential buyers for her properties. Vivien was able to annex an impressive range of interested clients to the point that we had a number of serious offers after the very first preview opening of the property. She showed that she is equally adept at selling by private contract, without the need for an auction, as in our case. To summarise, we could not recommend Vivien more highly.