Vivien and her team are highly professional and very thorough in taking clients through the often complicated process of bringing a property to market. She possesses expert knowledge of properties in Nedlands and neighbouring suburbs and so was able to make an appropriate initial valuation as a plausible starting point for the sale. To make us feel comfortable about the auction process, we were invited to one of her auctions of a similar property nearby and we saw the benefits of this method of selling, with the winning bid comfortably exceeding the reserve. Vivien and her team were able to assist in coordinating several important repairs and upgrades to our property, along with the staging of the house, to maximise the outcome of the sale. The allied service and trades people she used to present the property (in the best possible light) were wonderful. We found Vivien to be extremely hardworking, often messaging, emailing and calling us outside of normal business hours to keep us up to date on any developments in what can be a tortuous process. Moreover, she brings a human touch to what can seem a solely commercial process and she was sensitive to the emotional impact of the inevitable hiccups that occur when selling. Vivien also demonstrated great flexibility in adapting to market changes, buyer interest, and our concerns throughout the process. Perhaps the most impressive thing Vivien and her assistants bring to the process is their network of other agents and the consistent development of a pool of potential buyers for her properties. Vivien was able to annex an impressive range of interested clients to the point that we had a number of serious offers after the very first preview opening of the property. She showed that she is equally adept at selling by private contract, without the need for an auction, as in our case. To summarise, we could not recommend Vivien more highly.

We first met Vivien when we bought a property she was selling. We were so impressed with her speed of answer, knowledge of the house and the suburb, as well as her ability to engage you as a potential buyer, that we decided to list her as our selling agent too. Having being exposed to both sides, we can not fault her or her team from either perspective. Vivien is proactive, driven and just fantastic to have on your side. She is a highly skilled negotiator that has the interest of both seller and buyer in mind. With her extensive network in almost any industry you may need, she is sure to refer you to other professionals if you like, such as conveyancers, lenders, builders, etc. Vivien got us the sale price we were after, and all within a week during the Christmas time when the market slows down. Her hard work, long hours and commitment is undoubtedly what is making her the top agent in WA. We would use her again and highly recommend to anyone. Thank you Vivien!

Vivien is undoubtedly the best agent in Dalkeith. She consistently goes above and beyond to help her clients achieve the best results. With her deep understanding of the WA top-end property market, she always applies modern and effective sales strategies. Vivien is smart, highly responsive, exceptionally well-organised, and a true professional.

I recently had the pleasure of working with Vivien as both a buyer and seller, and I can't recommend her highly enough! From start to finish, Vivien demonstrated a level of integrity and professionalism that made the entire process smooth and enjoyable. Her communication skills are exceptional; she was always clear, responsive, and kept us informed every step of the way. We felt confident and well-supported in both transactions, thanks to her expertise and guidance. Vivien’s trustworthy nature gave us peace of mind, knowing we were in good hands. Whether you’re looking to buy or sell, I wholeheartedly recommend Vivien as your real estate agent. She truly goes above and beyond for her clients!

Our experience with Vivien has definitely lived up to the hype. She was recommended by our neighbours who had just sold their house through Vivien, and even other agents have had good things to say. Vivien helped sell our previous home and helped us find our new one, which is just what we were looking for. She has that uncanny ability to know just what her clients want, and with her boundless energy, she is able to satisfy their requirements.

We just purchased our property with Vivien and her team. It was a pleasure working with her. Vivien was a tough negotiator to purchase through, however that is what I will be looking for in my agent when the time comes to sell. It was fun Vivien - Thank you

The professionalism shown by Vivien and her staff resulted in the successful sale of our property which the price received exceeded our expectation

I can highly recommend Vivien Yap as a real estate agent. I have recently sold two properties in a very tough market, through Vivien and her team at LJHooker Claremont. Vivien & Co are highly motivated, honest, professionals who's positivity was greatly appreciated. Vivien's superior communication and negotiating skills proved to be invaluable for us to achieve our desired results and at no time did I ever feel any unwanted pressure to sell until we reached our objectives. This was very important to me as I felt confidant that we achieved the highest possible sale price for both properties. If you are considering selling i highly recommend giving Vivien a call.

The team did a great job to get as close to the price we wanted. They sourced the right client for our market and negotiated to get what we needed. They kept us up to date with everything concerning our property at all times, well done.