The Highland Inner West team are professional and efficient. They are highly responsive and helped me to smoothly make the move into my new home. Using a combination of online tools and face-to-face contact, the viewing, application, lease signing and key pick-up procedures were easy and convenient. A special shout-out to Property Manager Chen Wu for all of his help.
Based on most reviews in the last 12 months

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Tenant of 16/15 King St, Balmain
The Highland Inner West team are professional and efficient. They are highly responsive and helped me to smoothly make the move into my new home. Using a combination of online tools and face-to-face contact, the viewing, application, lease signing and key pick-up procedures were easy and convenient. A special shout-out to Property Manager Chen Wu for all of his help.

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(104 reviews)



Reviews in Balmain
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Landlord of 177 Regent St, Redfern
I needed to trade before the close of the SMSF residential deadline and went to Charles and laid out my requirement, honestly and as clearly as I could. He instantly activated one of his agents to take on my project and within days they had presented me with an opportunity that served one of their existing client needs, met mine and offered us both a solution we were looking for. It still needed a lot of juggling and negotiation but it felt focused, organised and honest and we went were able get it all done within 48 hours. It was quite head-spinning but the vendor was heading off on holidays, we had a deadline to meet and they probably had other sales to organise. I couldn't have been happier with how it shook out, but also how available they were when i needed them, how clearly I could speak with them and how honest I felt the whole process was handled. My years of knowing Charles had shown me one side of him, which I respected but probably felt as if I would always prefer to be the seller with Charles, but this showed me that he and his team were there for me as the buyer too. I am very very grateful to Charles and his team for facilitating this purchase for us.
Landlord of 18/265 Palmer Street, Darlinghurst
We decided to go with Ray White Touma Taylor Darlinghurst after testing out several agents in the area. We were impressed with their excellent communication, speed of response, solutions provided to regular issues with rental properties and good knowledge of the area. Recommended.
Based on properties leased in the last 12 months

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Landlord of 10/67 Beattie St, Balmain
Esther has been without doubt the best property manager that has been in charge of my rental property. She is extremely helpful, thorough, and follows through every time. She communicates extremely well and is completely fair to both the tenant and the landlord. I cannot recommend Esther highly enough!!!
Landlord of 19 Bradford St, Balmain
Esther has been a very efficient managing agent for my property. She is a pleasant and warm person and it is a delight to deal with her. She is highly responsive to issues that arise with the management of the property. I feel very confident having her looking after my house during this tenancy.

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