Overview of Broadbeach, QLD, 4218

Leased my first apartment with Image Property Gold Coast. Being the first time applying for any property, I felt sometimes that I got lost in the process & next steps. That would be my only concern, which was around following up with my agent a few times in order to organise my interstate move and just to fully understand what to do next and where to go. Other than that, was a good experience. Still have some hiccups to be resolved around my parking allocation but mostly to do with the apartment itself.

Avy Buckingham and her team are the ultimate professionals. Nothing is too much trouble whether it be organising the replacement of broken appliances or paying body corporate fees etc, they are very good at what they do. They look after my property and have managed to vet excellent tenants for what would normally be my home so it is important that they look after my property. I rate them very highly.

I have been a long term tenant with Danni and the team and they have helped me find a second property in this market, only positive things to say.

We had a very positive experience during the inspection. The property manager Tamiya was polite, professional, and took the time to answer all of our questions clearly. We really appreciated how friendly and helpful she was throughout the process. Thank you for showing us the property and all assistance.

Chantelle Norris is an exceptional property manager and an absolute standout in the industry. Her attention to detail is second to none. Nothing is ever overlooked, and every task is handled with precision and care. What truly sets Chantelle apart is her balanced, fair, and highly professional approach to managing the needs of both landlords and tenants. She understands the importance of protecting an owner’s investment while also ensuring tenants feel respected, supported, and heard. Chantelle’s knowledge, communication, and proactive style make the entire property management experience seamless. She consistently demonstrates sound judgement, reliability, and a genuine commitment to doing things properly. It’s rare to find someone who can maintain such high standards while still being approachable and easy to work with. If you’re looking for a property manager who is thorough, trustworthy, and genuinely exceptional at what she does, Chantelle is the one you want in your corner.

I was working long hours, six days a week and Chantelle made the process very easy. She even went out of her way to drop off the keys to my new home while I was at work.

Chantelle assisted so many times to ensure the apartment was returned in a pristine condition. She is a great communicator and went out of her way to assist us installing an airconditioner by providing access to the property. Chantelle carefully reviewed suitable tenants and provided professional advice.

A helpful and professional team

Brady, Kayla and the entire team were fantastic to deal with throughout our experience of securing a lease through them. The inspection was completed with professionalism and care and we were kept up to date through the application process. In the current market, it can be difficult to find agents who take the time to walk you through everything you need to know and make you feel like a valued tenant. Thanks to all involved - We're really excited to be settling into our new home!

We could not have been happier with Danni and her team from Ray White Mermaid Waters. From our first conversation with Danni, we felt comfortable trusting her with the management of our apartment. As we are NZ-based, we have appreciated the communication we have had with her - both via email and phone calls and would recommend her and her team for anyone interested in renting their property.