Agencies in Como, WA, 6152

Jessica has been absolutely amazing throughout our entire rental process. She handled everything very efficiently and made the whole experience smooth and stress-free. She always responds to emails quickly, follows up on every detail, and makes sure nothing is left unresolved. Even now, while we are dealing with ongoing matters related to the property, she continues to be very responsive, professional, and supportive. Everything moved quickly and smoothly thanks to her dedication and strong communication. We truly appreciate her hard work and highly recommend her to anyone looking for a reliable and professional property manager. Thank you, Jessica, for your excellent service! ⭐⭐⭐⭐⭐

Jessica, my property manager has been easy to communicate with and responds quickly to any questions. She explained things clearly during the process and made everything smooth for us. When we raised concerns about the property, she was approachable and guided us on what to do next. Overall, a professional and supportive experience.

I would like to provide some feedback regarding the recent leasing process for our rental property. Firstly, I noticed that the property was advertised as having 3 bedrooms and 2 bathrooms, when it is actually a 4-bedroom, 2-bathroom home. This is a significant feature of the property, and I am concerned that the incorrect advertisement may have reduced interest from potential tenants. Secondly, the presentation of the property could have been better. The front yard still contained a large pile of old branches that had been cut previously, and I had to visit the property myself to remove them before it was presented properly. I believe this should have been identified and addressed before inspections commenced. Throughout the advertising period, I was repeatedly advised that there was insufficient interest in the property and was asked on several occasions to reduce the weekly rent. I agreed to reduce the rent once, from $780 per week to $750 per week, as a reasonable adjustment. However, I was continually encouraged to reduce it further, despite receiving several suitable applications. What I found particularly frustrating was that, although there were applicants who appeared to meet our requirements, I was repeatedly advised not to proceed with them. In the end, I had to contact the agent and advise that I was happy to accept one of the applications and ask that the lease be progressed. I felt that this decision should have been supported much earlier rather than requiring me to insist on proceeding. I felt that the focus was placed too heavily on reducing the rent rather than securing a suitable tenant from the applications already received. I hope this feedback is received in the constructive manner in which it is intended. I would appreciate greater attention to detail in future advertising, improved presentation of the property before inspections, and more practical leasing recommendations based on the quality of the applications received.

Very knowledgeable of the current rental market.

Outstanding customer service and communication, speed of service surpassed the other agents