Overview of Gailes, QLD, 4300

We didn't get the first place we looked at, but the team at Ray White Forest Lake listened to our needs and kept us updated on new rentals coming up. This led to finding a great place in the desired location; after that, the team was very helpful and concise, making the move a breeze.

Frankie and his team was very professional and guided us since day one. It was our first time and we had no idea where to start but Frankie and his team made it very simple and explained everything.

Frank is the best person

My property manager from Raine and Horne (Chloe) just makes everything so easy only has she found local qualified trades to sort issues at my property she goes the extra mile but getting the best price. Just another way she could help out the property owner. 10/10 Chloe and well done Raine and Horne this is the service I like.

Chantel has been amazing, as an owner who doesn’t live near the property, I needed help with coordinating repairs after a tenant issue. While the property was vacant Chantell helped me organise painting, repairs and a bathroom renovation, all over the phone. Great service and prompt communication every time.

Good communication throughout letting process. Took my situation into account when finding the right tennant. Professional, well organised, knowledgeable. Happy to work with again.

We didn't get the first place we looked at, but the team at Ray White Forest Lake listened to our needs and kept us updated on new rentals coming up. This led to finding a great place in the desired location; after that, the team was very helpful and concise, making the move a breeze.

Frankie and his team was very professional and guided us since day one. It was our first time and we had no idea where to start but Frankie and his team made it very simple and explained everything.

Frank is the best person

The process of applying for a house was quick and easy. The communication through the entire process was excellent and the turn around time from applying to having an answer was so quick. All staff that I interacted with were friendly, helpful and went out of their way to help.

We had a great experience with Trish. She was very prompt, professional, and clear in her communication throughout the whole process. Everything was handled smoothly, making it easy for us to secure our rental home. Really appreciate all her help and would definitely recommend her!

Trish was amazing throughout our campaign and kept us fully informed every step of the way. Ebony provided great advice in terms of applications and tenancies, and we also found great value in Casey’s help setting up everything as first time landlords. All in all, nothing was too hard and the process was seamless. Would recommend to anyone!

Katrina the Property Manager at R&H has liaised well with our tenants over the years and always followed up on maintenance issues including big ticket items such as ducted AC replacement. During the recent sale of our investment property, she coordinated the rectification of issues as highlighted in the Building and Pest Report in a smooth and fuss free manner. Thank You.

Property Manager Michelle Hales met with us in the empty house to review its ongoing condition. We were delighted with the overall first impression and condition of the house, which speak well for the management of Raine & Horne Springfield over many years. Michelle impressed with her knowledge of the house and the departing and incoming tenants. Also, her experience in dealing with issues arising, and her focus on having the house ready for the incoming tenants were welcome. We left with a precise understanding of the time & costs, and we were delighted that it was all finished expeditiously ready for the new tenants. Michelle also assisted us with thinking through potential future improvements. It was an informative discussion with a competent property manager and deeply appreciated. Thank you, Michelle and R&HS.

Yes our property manager communication great and up with current market knowledge and very professional in all our dealings Overall very happy how our property was managed