Overview of North Parramatta, NSW, 2151

We have found Starr Partners a bit disappointing so far. The agent showing the property was very approachable and great to talk to about the property, but unfortunately she provided some misinformation about having 2 car spots when the property only has one, and we did not check on the day. After we were accepted, we followed up on updates for the lease etc but there was little proactive communication. We received more communication about rating the agency, then we did regarding answers that we needed. I think it would be helpful to send new tenants an email saying congratulations, then outlining the general timing and expectations that happen from that moment to when you move in. When collecting the keys, the person who gave them to us did not know about the property and was unable to help with certain questions, just handed over 20 keys in an envelope. I think that having a key person to be able to contact about each property would be useful, and providing other staff members some training on the properties they are assisting with would make the whole process smoother for all involved.

We’ve been so impressed with our property manager. They are approachable, friendly, and always quick to respond to questions or concerns. It’s clear they genuinely care about both the property and the people involved. Everything has been handled smoothly and professionally, and we’ve always felt informed and supported. It’s such a relief knowing the property is in capable hands!

Brandon is an exceptional and well organised Agent.... I have placed all my trust in him and RW whilst living overseas over the last 10 years.

Moving from another real estate to Ray White Parramatta we are able to compare the services. Ray White as a team has met all our expectations and we would recommend anyone who wish to manage their property. Great help from Zoe and property management from Brandon Tobbagi. Brandon has provided us with timely and professional support with the management and leasing of our rental property. The property report has been excellent with detailed photography providing an complete record of the premises and condition.

Hi team Team find the tenets in a reasonable time Well done