Agencies in Paddington, NSW, 2021

I cannot recommend my property manager highly enough. From day one, they have been professional, reliable, and genuinely invested in looking after my property as if it were their own. Communication has been exceptional—clear, timely, and proactive. Whether it was providing regular updates, responding quickly to queries, or explaining options and outcomes in a straightforward way, I always felt informed and confident that everything was under control. Maintenance issues were handled efficiently and with great care. My property manager coordinated quality trades, ensured work was completed promptly, and followed up to confirm everything met a high standard. Their attention to detail and commitment to protecting the value of my property truly sets them apart. What impressed me most was their professionalism and integrity. They consistently acted in my best interest, showed strong market knowledge, and made the entire process stress‑free. It’s rare to find someone so dependable, knowledgeable, and easy to work with. I would wholeheartedly recommend them to any landlord looking for a property manager they can completely trust.

Nicole and the team at Adrian William are fantastic to work with. Communication, recommendations and professionalism are of the highest standard and Nicole has been consistently proactive in her management of my property.

2nd time working with Norman. He has always been very responsive and communicative. He is also realistic and transparent, unlike those that constantly pumping up their own tyres.

I had a really great experience working with James to lease my property. From start to finish, he was professional, responsive and made the whole process very easy. James kept me updated throughout, was always quick to respond to any questions and took the time to make sure everything was handled properly. I really appreciated his communication and attention to detail. I’m very happy with the service I received and would definitely recommend James to anyone looking for a reliable and professional agent. Thanks again James!

We had a great experience working with James Astor at Raine & Horne Pyrmont. He was professional and transparent throughout the entire process, kept us well informed, and was genuinely helpful whenever we had questions or concerns. He made what can often be a stressful process feel straightforward, and he was an absolute pleasure to deal with from start to finish. Highly recommend James to anyone looking for an agent who takes the time to do things properly.

We received useful updates following each inspection, and requests to enhance or adjust the advertising were acted on promptly. In the weeks leading up to leasing, we also worked closely with the property manager while the unit was being repainted, recarpeted and prepared for the new tenancy. This generally went well, and we particularly appreciated the support provided to our daughter, who was assisting us locally with overseeing the works. One aspect of the maintenance process could, however, be improved. Where a landlord chooses to take an active role in maintenance and upgrading their property, it should be clearly recognised by the property manager and contractors that the landlord (or their representative) has an important role in reviewing the work and determining whether the finished standard is acceptable. At times, we felt that decisions about quality and completion were being driven primarily others. Comments suggesting that a contractor was not accustomed to having their work inspected also gave our daughter the impression that her oversight was unnecessary. We did not raise this at the time, but we believe it is worthwhile feedback. The contractor is responsible for delivering quality work, but ultimately it is the property owner who should be satisfied that the agreed standard has been achieved. The leasing process itself was handled very well. One further improvement would be the provision of a standardised comparative report for shortlisted applicants, bringing together factors such as affordability, rental history, previous tenancy feedback and other relevant information. With software now available to assist with this type of assessment, it would appear to be a relatively straightforward addition and would make it much easier for landlords to make an informed and consistent selection. Overall, the team provided a responsive and well-coordinated service.

Lara was extremely helpful and supportive in the whole process of securing our rental property. Lara's communication and action meant I always felt in the loop and she was able to answer all my questions. Would highly recommend Lara to others.

Kelsey from PPD is excellent - she is highly responsive, personable and so supportive. We've really appreciated her help in helping us transition smoothly on to our next property.

Katrina Borg at PPD has been proactive and helpful and great to work with! Our property was leased after having been shown once, and we are very happy with the recommended choice of tenants.

Forsyth Real Estate Willoughby have managed our property for several years. Chantel Andrews in particular has looked after us and deals with problems efficiently and effectively. Her communication is excellent keeping us informed about maitanence and tenant issues. We would highly recommend Forsyths for property management.

great communication at all times

Chantal has kept me informed of all issues arising from the leasing of my unit. She has responded quickly and effectively in overseeing all necessary repairs. Moreover, she has been effective in ensuring that I have the right tenants.