Agencies in Double Bay, NSW, 2028

Communication was very good, he was always available to answer our questions and help out.

While there has been a constant changeover of Agents at Highland that I deal with for my Double Bay rental property, the quality and service have been consistently high. Ali was great to deal with - and most recently Oscar has been very responsive and helpful. Over the last 12 months there have been issues with leakage/water stains and an errant Strata Group. Oscar has managed through this well through liaising with tenants and as of last week, securing a new tenant. His performance has been great!

Michael Fazzari has been a great help in the difficult job of securing a tenancy. He keeps on top of things and will reassure anyone who is going through what can be a tricky time.

They were available at all times to meet me and discuss the various options available to me

As soon as a vacancy became apparent, Daniel and his team communicated with me to discuss rental, and then arranged a viewing of the unit. He was able in very quick time, after consulting with me, to offer a reasonable rental and find a suitable and willing tenant. A truly excellent effort.

Responsive to changing market conditions, difficulties with the condition the flat was left in and organising repairs and replacement.

Jessica was quick to point out all the benefits of the property (of which there were many). I didn't feel rushed or pressured in any way to make a quick decision. I didn't hesitate to request an application. The back-office support to process my application was first rate - and I am happy to say that I am now comfortly ensconced in my new home. Thank you Jessica and thank you C&F - Very professional people.

We had our Botany apartment managed by The Blacket Agency, with Jacqueline as our property manager. As our first time as landlords, her management and knowledge made it a very seamless and positive experience. Jacqueline was professional, extremely efficient and responsive, and easy to deal with throughout the management of our property. Communication was clear and timely, and we always felt informed about what was happening with our apartment. She handled any queries from the tenant that arose efficiently and with minimal stress or bother on our end, which made a big difference as landlords. She went out of her way to make things easy with inspections and she always had our time prioritised. The leasing and ongoing management process was smooth, and it was reassuring to know our property was being looked after with care. Jacqueline demonstrated strong attention to detail and a good understanding of both tenant and owner needs. We would be happy to recommend The Blacket Agency, and particularly Jacqueline, to anyone looking for reliable and professional property management.

I have been fortunate enough to have Jacqui both sell and rent numerous properties of mine. She is the upmost professional (with a side of humour). She is honest and upfront about sale and rental prices so you know what you can realistically get whilst feeling like you’ve got a great outcome. As a property manager she consistently goes above and above - is quick to pass on any tenant feedback and give advice around what’s reasonable. I have full faith in her and Peter to get the best price and act on my behalf. As a repeat customer 4 x times I think this speaks for itself. Oh and did I mention the humour - it’s not to be overlooked in the sometimes over serious world of eastern suburbs real estate.

Jacqui and the team at The Blacket Agency have been nothing but responsive and professional in all aspects of managing our investment property. Their experience in the industry and pragmatic approach to resolving issues make the entire rental process a whole lot easier. I have no hesitation in recommending them to others who wish to make a change to a realestate agency that continue to deliver more than expected.