Landlord Review • about 17 hours ago

Chloe has been a standout agent throughout the entire process. With excellent communication and responsiveness, she’s looked after everything we needed and goes above and beyond.
Excellent communication throughout the whole process. Responsive, professional, and always kept us updated. Made renting the property smooth and stress-free. Highly recommend!
I'm impressed on how efficient she is, from the time my property was out in the rental market and the timing of when there was an offer from the potential tenant. So i made the right choice going in partnering with Professional Norwest to manage my investment property.
Handover of keys were alright. They have an application where we can ask question and they also have email. The lack of response is what is lacking from their side. I have to follow up a coupld of times to be able to get a decent response. Looks like there's assigned specific agent to our unit and they only reply to inquiries on who's available.
Natt is excellent, kind and understanding my needs. She's always smiling and will be there to help you.
Nathania was excellent from the first moment we met. She was professional, friendly and always answered our questions, no matter how complicated they were.
Jasmine and the team have been amazing with their communication and updates. They've kept me well informed and were able to find us a tenant in a timely manner.
I deal with both Kass Zaragoza & Sara McCrimmon and I am impressed with the service they render for my requirement. Both of them swift in their responses for any email/phone calls that I make. They look into the requirement/issue from customer perspective and support me in sorting out. I have had a quite a number of requests :), they helped all of them and quite happy with the service.
Excellent team and professionals got my property from them amazing team.
As a first-time investor, I had a very good experience with the help of Natt and the team, they made all things easier for me and also they quickly found the tenants for my apartment. Cheers!
Based on most reviews in the last 12 months

From 275 reviews overall

Reviews in Rouse Hill
Rented
For Rent
G064/4 Eustace Street Rouse Hill
I'm impressed on how efficient she is, from the time my property was out in the rental market and the timing of when there was an offer from the potential tenant. So i made the right choice going in partnering with Professional Norwest to manage my investment property.
Block G 2023/6 Amytis Street Rouse Hill
Handover of keys were alright. They have an application where we can ask question and they also have email. The lack of response is what is lacking from their side. I have to follow up a coupld of times to be able to get a decent response. Looks like there's assigned specific agent to our unit and they only reply to inquiries on who's available.
National Top 100
ratemyagent award
Australia2026
From 124 reviews overall

Reviews in Rouse Hill
Rented
For Rent
3026/2 Eustace Street Rouse Hill
I had a very positive experience throughout the leasing process. The entire process was well-organised, straightforward, and easy to follow. A special thanks to Elina, who was particularly helpful, professional, and responsive. She made the process much smoother by providing clear guidance and promptly assisting with any questions I had. Her support really stood out and made the experience stress-free. Overall, the team was courteous and efficient, and I truly appreciate the level of service provided. I would highly recommend them to anyone looking for a smooth and reliable leasing experience.
National Top 100
ratemyagent award
Australia2026Suburb Winner
ratemyagent award
Schofields2026Suburb Winner
ratemyagent award
Tallawong2026Reviews in Rouse Hill
Rented
For Rent
Based on properties leased in the last 12 months
Reviews in Rouse Hill
Rented
For Rent
Reviews collected on RateMyAgent will appear here
Reviews in Rouse Hill
Rented
For Rent
Reviews collected on RateMyAgent will appear here
Reviews in Rouse Hill
Rented
For Rent
Reviews collected on RateMyAgent will appear here