Agencies in South Mackay, QLD, 4740

Bridget Lamb, the property manager who has been helping us out has been very professional and constructive and has shown us properties that would suit our needs best. Bridget is very efficient in keeping the properties in good condition by way of inspections etc. Bridget communicates very well and her market knowledge is second to none. This is the second property that Bridget has helped us out on, and we are very thankful for her market knowlege, professionalism and communication.

Bridget is always so helpful and proactive, the whole team is always ready to assist with any questions and they are always willing to help out where they can. I highly recommend the property management team and am really glad I made the switch over to them last year.

Good communication and gives everything we need to know in a very accommodating way.

Marni made managing our property incredibly easy. From securing quality tenants to coordinating maintenance and repairs, they were always organized, timely, and transparent. We appreciate her dedication and experience.

I’ve been working with RE/MAX to manage two properties, and I’ve been consistently impressed by their communication and professionalism. They are responsive, clear, and proactive in keeping me informed about all aspects of property management—from tenant updates to maintenance issues. Their attention to detail and ability to handle matters efficiently has given me peace of mind, knowing my investments are in capable hands. I highly recommend their services to anyone seeking reliable and professional property management.

It’s very easy to communicate with this people and friendly staff

Securing a rental property in Mackay is no easy task, with high demand, rising rents and very limited availability. From the outset, the Raine & Horne team provided practical guidance on strengthening my applications, and they did so willingly and without hesitation. When a suitable property became available, I was kept informed at each stage of the process. Communication was timely, transparent and respectful and the staff showed genuine consideration for the challenges of my work schedule. Once my application was approved, everything moved smoothly and efficiently — the paperwork, handover of keys and follow-up were all handled with professionalism and care. Since moving in, I’ve continued to be impressed. My first routine inspection was scheduled with plenty of advance notice, allowing me to prepare properly and the tone of all communication has been courteous and reassuring. While the true test of a property manager is often at the end of a tenancy, my experience so far has been very positive. The team has been approachable, responsive and fair and I feel confident that I’m being treated with respect as a tenant. I’m happy to recommend Raine & Horne Mackay based on the service I’ve received to date.

Tracey was fantastic to deal with. Very down to earth yet professional. Communication was excellent and made the application, viewing and paperwork process a breeze. 100% recommended Tracey.

Jess Tisdell is an outstanding Property Manager and an absolute credit to Professionals Real Estate Mackay. She is professional, approachable, responsive and consistently makes the entire rental process feel straightforward and stress-free. Jess communicates clearly, follows up promptly and handles every matter with genuine care, fairness and attention to detail. Nothing ever feels like too much trouble, and she always takes the time to ensure everyone is informed and supported. Her reliability, organisation and calm approach give you complete confidence that everything is being managed properly. What sets Jess apart is her ability to combine exceptional professionalism with warmth and understanding. She treats people with respect, listens carefully and works hard to achieve the best possible outcome. Her dedication and high standard of service are evident in every interaction. I cannot recommend Jess highly enough. Professionals Real Estate Mackay is extremely fortunate to have someone of her calibre on the team. Five stars without hesitation!

So again thank you for always going above and beyond for all your customers and clients. It's always a pleasure dealing with the team, they have helped me out with the sale of my home, and to more recently helping find my last couple of rentals. Fingers crossed they can help me find a house to buy in the next 6 months..