Agencies in Mackay

The team at Mackay City Property made the rental process smooth and stress-free from start to finish. They were friendly, responsive, and professional, with clear communication throughout every step. I appreciated how efficiently everything was handled and would happily recommend them to anyone looking for a reliable property agency in Mackay.

As first-time arrivals to Australia, finding a rental property from overseas was one of our biggest concerns. It was an absolute pleasure dealing with Mackay City Property throughout the entire process. Even though we were applying from outside Australia, the team understood the challenges we faced in providing documentation and were flexible and supportive, always taking the time to understand our circumstances and needs. A special thank you to Vanessa, who was always responsive to our calls and emails. She was consistently provided prompt and positive assistance, making what could have been a stressful process much easier. We truly appreciate the excellent service and would highly recommend Mackay City Property to anyone, especially those relocating from overseas.

We’ve had a fantastic experience with our property manager Bridgett. She is always professional, approachable, and an excellent communicator, keeping us informed every step of the way. Her attention to detail and proactive approach give us complete confidence that our investment property is being well looked after. It’s reassuring to know that any questions or issues are handled promptly and efficiently, and her transparency and reliability have really inspired our trust. We highly recommend her to anyone looking for a knowledgeable and dependable property manager.

We have an excellent renting experience with the agent Kylie. Whenever I raised questions and concerns as a tenant, she always responded quickly and took the initiative to help solve every problem patiently. For example, since we couldn't access the app to check the Inspection report, Kylie kindly delivered all paperwork to our home in heavy rain, keeping our rental process on track. What's more, Kylie is a kind and professional agent. Being new to renting in Mackay, we were treated warmly and equally as other tenants. To sum up, the whole rental process was handed professionally and smoothly. The agent has strong professional literacy and thoughtful service. We are satisfied with the overall experience and highly recommend the agent to other tenants.

We recently have rented a house with R&H and have had the most easy, pleasant experience. The agent and ladies in the office have been very helpful and easy to contact. It has been years since we last rented but have had the best experience so far. Highly recommend Raine & Horne.

I honestly had no issues. Joy made it all so easy. She was amazing with communication.

We appreciated the efficient and professional handling of the lease on one of our units. Screening was thorough and communication was good. I am grateful for the service we received.

Rebekah our property manager was very professional and great with dealing with our concern when our tenant broke their lease. Though there's some mishaps with the changes in their procedure, she make sure that everything will be ok and expectations were met. I recommend Rebekah to handle your investment property around Mackay area.

Very professional and easy to work with. Had a tenant very fast and everything was seamless

Tracey was fantastic to deal with. Very down to earth yet professional. Communication was excellent and made the application, viewing and paperwork process a breeze. 100% recommended Tracey.

Jess Tisdell is an outstanding Property Manager and an absolute credit to Professionals Real Estate Mackay. She is professional, approachable, responsive and consistently makes the entire rental process feel straightforward and stress-free. Jess communicates clearly, follows up promptly and handles every matter with genuine care, fairness and attention to detail. Nothing ever feels like too much trouble, and she always takes the time to ensure everyone is informed and supported. Her reliability, organisation and calm approach give you complete confidence that everything is being managed properly. What sets Jess apart is her ability to combine exceptional professionalism with warmth and understanding. She treats people with respect, listens carefully and works hard to achieve the best possible outcome. Her dedication and high standard of service are evident in every interaction. I cannot recommend Jess highly enough. Professionals Real Estate Mackay is extremely fortunate to have someone of her calibre on the team. Five stars without hesitation!

So again thank you for always going above and beyond for all your customers and clients. It's always a pleasure dealing with the team, they have helped me out with the sale of my home, and to more recently helping find my last couple of rentals. Fingers crossed they can help me find a house to buy in the next 6 months..

I have been dealing with Shane and team for quite some time now. They have been very helpful and proactive with the management of our investment property. I had no problems in resolving any issues related to maintenance and upkeep of the property. I would definitely recommend Personalised Realty to keep your property in safe hands.

Shane was super helpful throughout the whole process

Thanks Shane for extending your help to our investment property and being pragmatic, agile and decisive about the priorities to rent out the property in a short period of time. Hope the stellar service will continue in the coming days. Thank you.