Overview of Thornlie, WA, 6108

We're very happy so far. Communications are replied to very quickly and any necessary maintenance has been arranged right away.

very quick response with great respect

As a first-time renter in Perth, I could not be more grateful to have been assigned to Sophie as my property rental manager. She made my entire renting journey smooth, seamless, and completely stress-free, proving from day one that I was in the absolute best hands. Her communication style is exceptional - she is always prompt, clear, and genuinely responsive to every single query, ensuring I felt supported throughout the whole process. Sophie’s market knowledge and industry expertise are outstanding; she knows her work inside and out, guiding everything with incredible grace, efficiency, and precision. Beyond her deep professional capability, her warm personality and bright smile brought a wonderful lightness to every interaction, making the transaction feel effortless. She handled every detail with the utmost professionalism, punctuality, and genuine care. If you are looking for a dedicated, trustworthy, and elite property manager who truly prioritizes her tenants, I cannot recommend Sophie highly enough!

We cannot fault our experience with Kristy. Her communication, professionalism, and transparency is incomparable. She is devoted to providing an excellent service, not only for us as landlords but for our lovely tenants, that is an investment in itself. Not once have we had to question her judgement, recommendations, or decisions and genuinely wouldn’t recommend anyone else. Thank you Kristy.

I’ve had a great experience with Ross Realty leasing my investment property, and especially with my Property Manager, Melanie. She has been professional, responsive and very easy to deal with throughout the entire process. Melanie kept me informed, made the leasing process simple and stress-free, and was always quick to respond to any questions or concerns. I really appreciate her attention to detail and the way she has looked after my property. I’m very happy with the service from Melanie and the Ross Realty team and would happily recommend them to other property investors. It’s great having a Property Manager I can trust to look after my investment.

Very responsive, moved from nz, applyed for multiple property's without a steady income. First company to consider me based on savings alone. Would recommend

They respond to queries on time and have been very helpful.

Great experience with the property agent. Very professional, helpful, and easy to communicate with. Thank you for making our leasing process smooth and stress-free. Highly recommended

comuinication was clear we rent and lost power within 15min of calling we had someone over to fix it so very fast on to the job kristy is thankyou

Emma has been genuinely helpful from the inspection on. Communication has been prompt and clear. If you would like an area to improve in, Contractor reliability has been poor with many giving very short notice, others not attending when booked through the agent and not following up (gutter guard installation). Professionalism from Emma has been excellent and we look forward to continuing to work with her.