Overview of Upper Mount Gravatt, QLD, 4122

Ian from Image Property West End was polite, friendly and informative from inspection day until lease signing. My family and I think that he was friendly and professional when dealing with prospective tenants.

Ian was quick to respond to any questions and requests. He was always courteous, helpful and professional

Very helpful agents, specially a big shoutout to Lachlan Jones during the purchase of an auction property and Tommy Coventry during renting it out, everything happened very smoothly and fast.

Tommy was my first point of contact and is genuinely a great bloke — friendly, easy to deal with, and very helpful throughout the process. Also a shout-out to Nyah, the property manager, who’s been great to deal with and made everything smooth and hassle-free. Overall, the whole experience has been easy and stress-free with no issues at all. Would definitely recommend.

We bought our house from ARENA and was very impressed with their level of professionalism and customer service. When we acquired our investment property, we briefly used the property management service from another provider which we inherited from the previous owner. After a careful selection process, ARENA stood out as out best option and we couldn’t be happier about the decision. I would highly recommend ARENA.

As most of us have experienced, rental tenants are at the mercy of agents and owners. Our last 2 leases ended in tears with these people discarding us like curbside pickup, all in the name of profit. This year we encountered the exception to the rule. When the owner got weird, Troya recognised the value of of 2 fulltime workers that paid rent and took care of the property. She fought for us, and when the dispute was lost, she immediately found us 2 options. Its nice to know people like her are out there.

Extremely efficient and always polite and kind staff. Never waited very long on the phone when I called them. Any issue with the property was solved quickly. Exiting the property at end of lease was smooth and easy. Cant recommend this team enough.

I rented a property through EResidential agency from 2014 to 2026. During that time I found property managers Ivan and Sonya to be polite and helpful if I had a query. Rent inspections were professional and unobtrusive. Necessary repairs were carried out promptly. Communication was open and honest via email and over the phone. I highly recommend EResidential and the above named agents and would rent with them again if I were to return to the Sunnybank/ Mt Gravatt area