Overview of Nathan, QLD, 4111

As a 1st time renter in Australia, Emma and the Place Woolloongabba team made our transition and move in so easy. They have been prompt in attending to and responding to all maintenance works and We are always advised well in advance of any impending house inspections.

Fixed a kitchen plumbing issue within 2 days of reporting the issue.

I had a fantastic experience working with Emma and Place agents from start to finish. The entire leasing process was smooth, transparent, and professionally managed. Communication was excellent throughout. All my questions were answered promptly, and I was kept informed at every stage of the application and approval process. Their friendly and approachable manner made what can often be a stressful experience much easier during our big move from Melbourne to Brisbane. The video call viewing of the property by Georgia was definitely one of the best things happened as we didn't have to fly up here to inspect the property prior to placing an application. Initially, there were some teething issues with the appliance's conditions and NBN connection. With the regular communication it was all promptly resolved. The whole process moved quickly without any unnecessary delays. They treated me with respect and were always willing to assist when needed. The place we lived had a terrible racist building manager which probably was one of the bad experiences we had to encounter but has got nothing to do with the Real estate agent or agency. The request that we made through to investigate into the Building Manager Emilio's behaviour still haven't had a response from the body corporate which is very awful to understand. Other than that, we really loved our stay at the Dutton Park. When it comes to yearly rate rises, do not expect much room for considerations or negotiations as the agency goes with the market trends or are limited to what the landlord wants even if you really maintain the property well and good. The exit process was also pretty easy and straightforward without any dramas. I would happily recommend Emma and Place Estate agents to anyone looking for a positive renting experience.