Agencies in Wanniassa, ACT, 2903

Reliable people to work with, very prompt responders, had great market analysis and experience

I am writing this review strictly to commend my property manager, Frankie Droulias, for her outstanding professionalism and personal dedication. This feedback is SOLELY on Frankie as an individual and professional. After maintaining a 10-year relationship with this agency, I was compelled to leaving due to the appalling, ignorant, and dismissive behavior of former/departed staff who filled in after my most wonderful and amazingly reliable original manager of many years went on maternity leave. I was constantly met with excuses of being "too busy" or "understaffed," which resulted in ongoing issues and left me feeling completely undervalued as a long-term client. Please note that those hopeless staff are gone. When Frankie took over, this miracle worker angel completely turned things around. Even though she is just as busy as anyone else, she never uses it as an excuse. She is all about getting things done to a high standard and focuses entirely on quality. Crucially, Frankie treats clients with absolute fairness and respect; she will never put a client in a corner in a discriminative way. She is highly skilled, deeply serious about her work, and echoes the high standards of the wonderful property manager I had years ago. What sets Frankie apart is her genuine care: she takes full responsibility, provides reassurance, and consistently follows through on her word. Frankie is exactly what this industry really needs, and I applaud her. Thank you so much, Frankie. You are an absolute star, a strong rock for us landlords, a kind wing for tenants and a huge credit to your profession! How about an impressive extra bonus for her awesomeness or perhaps let her own some of the company? You won't regret it!

All my dealings with Lj are always ones that leave me happy. They are amazing communicators, timely, professional, very knowledgeable, friendly & empathetic. I could not recommend the Belconnen team enough - Taylor the Property Manager and Jeanette & Effie from the leasing team are all amazing people.

The agent was professional, friendly, and always quick to respond whenever we needed assistance. We had a great experience renting the property and would happily recommend their service to others.

I cannot recommend the Property Management team at HIVE Property highly enough. Having dealt with a number of property managers over the years, the experience with HIVE has been exceptional and genuinely stands apart. From the very beginning, the team has been incredibly professional, proactive, responsive and thorough. Their communication is outstanding, nothing is ever too much trouble, and I have complete confidence knowing that my property is being managed with the same level of care and attention as if it were their own. What I appreciate most is that they are always one step ahead. They keep me informed, deal with matters promptly and professionally, and make owning an investment property feel completely stress-free. The level of service and attention to detail they provide is something I simply haven't experienced with other property management agencies. I have been so impressed with HIVE that I have now asked them to manage all of my investment properties moving forward. For me, there is no greater recommendation than entrusting them with my entire portfolio. An absolutely outstanding team and without question the best property managers I have ever used. If you are a landlord looking for a team you can genuinely trust to look after your investment, I would highly recommend HIVE Property.

Have just starting renting with Hive, and it has been a great experience so far. I have communicated with a number of staff: Caitlin Brodribb the property manager at the inspection and through the application process, property manager Sim Kaur when submitting enquiries, to other staff when picking up keys at the office, and all have been friendly and helpful. Fast turnaround on application approval and easy application process. Also, the provided condition report has to be the most comprehensive I have ever encountered - much appreciated.