Agencies in Waterford, QLD, 4133

Ivan Chua was our property manager throughout our lease and he was great to deal with from start to finish. His communication was always clear, prompt ,professional and he was consistently kind and approachable. Any issues ,questions or requests were sorted out as quickly as possible and he was extremely helpful in every way during our tenancy. We really appreciated his support and the positive experience he provided while managing the property.

I found the Property Manager, Ivan very helpful and overall I would rate highly. Unfortunately my not so great experience came for their unorganised administration side when dealing with office staff.

I’m new with eResidential, and so far my experience has been excellent. The team has been professional, welcoming, and very clear with communication. They’ve made the start of my tenancy smooth and easy, and I feel confident renting through them.

Great result! Team was fantastic!

My experience with Elevate as a tenant has been lovely. As many know, it can be incredibly unfortunate when you find yourself stuck with inconsiderate and incompetant property managers for the place you call home, where you feel like you are treated like a lesser being for simply being a renter, rather than an owner. However, Elevate (and our manager, Kit, especially) has been wonderful. Communication has been considerate and clear every step of the way, and things like repairs and contractors have been arranged promptly. Repairs were also not just to meet the bare-minimum, but actually fixed the whole issue, even if only minor. For example, we were missing blinds in one room, but the others were also all damaged from wear and tear. We were prepared to live with the damaged blinds, as we had done plenty of times before with properties managed by others, but were delighted when we found out that Kit had arranged for all the blinds to be replaced. Likewise, when we noticed one of our fans was clicking everytime we used it, they had a repairman contact me within days to sort it out. Though we have not been with Elevate and our manager, Kit, for long, it has been a good experience so far, and I am optimistic for our future dealings.

We had worked with Elevate Residential several times and have always been impressed with the service provided. Highly recommend. Thank you.