Overview of Ellenbrook

Throughout the process, the communication was outstanding. I was kept informed about everything happening with the property, from preparing it for the market and organising photography, to the home opens, tenant enquiries, applications, lease negotiations, and finally securing the tenants. I never felt out of the loop, even though I was thousands of kilometres away. Samantha was fantastic throughout the leasing process. She was professional, approachable, responsive, and incredibly easy to deal with. She took the time to answer all my questions, kept me updated regularly, and was proactive in making sure everything moved forward. I always felt that she genuinely cared about achieving a good outcome for me and my property, rather than simply treating it as another listing. I also really appreciated the attention to detail. There were many small things that needed to be coordinated while getting a brand-new property ready for tenants, and the team was always willing to help, follow things up, communicate with different parties, and keep everything moving. Having that support while being overseas made a huge difference.The process of securing the tenants was handled professionally and efficiently, and I was very happy with the final outcome. The transition from the leasing process to ongoing property management with Alicia was also seamless. I feel confident knowing that the property is now in capable hands and that I have a team I can rely on.For me, the biggest difference with Xceed has been the combination of professionalism, communication, responsiveness, transparency, and genuine customer service. They have made me feel like my property matters to them, and that is incredibly important when you are trusting someone to look after one of your biggest investments. I am extremely happy with my experience so far and would have no hesitation recommending Xceed Real Estate to anyone looking for a reliable and professional team.

Molly was fantastic to deal with when leasing out our property. She was friendly, professional and always really prompt in getting back to us. She kept us regularly updated throughout the process, including feedback from the open homes, which made the whole experience really easy from a landlord’s point of view. We were really happy with how smoothly everything was handled and felt confident that our property was in good hands.

A helpful team that was good to deal with remotely. Thanks guys

I couldn’t be happier with the service I received from Sam. She managed to rent my property within just three weeks, an excellent result. Throughout the entire process, Sam was friendly, attentive, professional and prompt. Communication always easy, and I felt well informed and supported from start to finish. It was a pleasure to work with Sam and she made what can often be a stressful process feel straightforward and hassle-free. I would happily recommend Xceed’s services to anyone looking to rent or manage their property. If you’re looking for someone who is professional, responsive, approachable and genuinely committed to getting results, I highly recommend giving them a call.

It was really very nice with rimi, she explained everything very nicely. Thank you Rimi

We have had an absolutely fantastic experience with Ross Realty. As first-time landlords, we had a lot of questions and were unsure about the whole process, but the team made everything feel so easy and stress-free. A special mention to Tegan, who has been incredibly helpful, knowledgeable and supportive throughout the process. She has gone above and beyond to make sure we understood everything and always made us feel like we were in good hands. Bailey, our leasing agent, has also been fantastic. has been professional, responsive and so helpful throughout the leasing process, keeping us informed and making what could have been a daunting experience feel incredibly straightforward. We genuinely couldn’t have asked for a better team to guide us through our first experience as landlords. The level of communication, professionalism and genuine care has been outstanding.

My experience with the agency has been very positive. From the application process through to moving into my new home , the team was friendly, responsive, and professional. Communication was clear, and they kept me informed throughout each stage of the process. They were knowledgeable about the property and answered my questions promptly, making the whole experience straightforward and stress-free. The handover process was well organised, and everything was explained clearly before I moved in. Overall, I appreciate their professionalism, efficiency, and helpful attitude. I would recommend them to anyone looking for a reliable and supportive property management team.

We are just happy and lucky to be dealing with Bella Spyke from Xceed since 2024, she is such a warm helpful and efficient agent. And when the property is ready for lease in July 2026, she is just so quick in getting everything done from signing of the agreement, going live & to getting a tenant within just 3 weeks. If at all there's a delay it was on our part. In fact she goes all the way to help us beyond the scope of her work. We have worked with Xceed since 2015/2016 on our 1st property and this would be our second with them. We highly recommend Bella & Xceed - they are a team of wonderful, efficient and professional people (be it those we have met and those we have never met). Only Xceed for us !!

She is a proactive agent. She assisted us effectively when needed and communicates well. Unlike many agents, she actually takes calls when required.

Communication process with the property manager and the stuff when I was picking up the keys really met my expectations.The experience with the house is great.