Overview of Woolloomooloo, NSW, 2011

Fantastic service and approach

Have you ever contacted your property manager only to find that week's then months go by with no response and you wonder have they been abducted by aliens. In the meantime, the hole in the roof is getting bigger, mould has taken over and a family of rats has ensconced themselves on your couch and taken control of your remote. Well, this has not been my experience. From inspection to application, it has been a seamless process with Highland Double Bay due to Oscar and Liz. They are present and here for you, excellent communication, prompt responses to help with any issues or concerns. The team at Highland go above and beyond to ensure your tenancy is a positive and enjoyable one. You feel valued and respected as a tenant. No more gazing up at the night sky going "where are you, please come back." From my experience as a tenant, I highly recommend Highland Double Bay.

Dylan has been very responsive and proactive in helping us to secure a tenant. And Sophia’s attention to details helped to finalize the lease in a speedy manner. Very happy with the result.

The property manager Jasmine Shade knows the tenancy ordinance and communicates effectively to me and my tenants. Dylan Henry has a good knowledge of the rental market and provides good advice. Rohan Alexander the director does not know what is happening and makes suggestions without communicating with his team and tried to change terms unilaterally without consultation making the experience unpleasant

Dylan, Carmen and the team have been super helpful throughout the process. Not once did I have to chase them for any information or updates. They always clarified any questions I had and followed up after my property had been rent. Could not recommend them enough.