Aaron and Emma are the two most lovely professionals I have ever had to work with. I bought and sold property through them recently. They were extremely knowledgeable, empathetic and supportive throughout the purchase and sale, great communicators and kept things simple. Rocks of common sense giving sound advice and guidance when I really needed it. Would highly recommend using them to buy and sell. A pleasure to work with.

I recommend Manuel. Good communication and Knowledge of the area.

I was referred to Karl by another professional in the industry who described him as a “great operator and highly professional”, and from the first meeting I could see exactly why. Karl has a fantastic attitude. He is positive, optimistic approachable and most importantly genuine and honest in everything he does. Honesty was one of the most important qualities we were looking for when choosing an agent. It builds trust and we knew that if Karl was honest with us, he would be equally trustworthy and transparent with buyers. That confidence made a huge difference throughout the sales process. We sold our property remotely which could have been stressful but Karl made the entire experience incredibly easy. No task was ever too much trouble. Whether it was organising gardens and lawns, general maintenance issues, or clearing rubbish left by a previous tenant, Karl simply took care of it. He consistently went above and beyond to remove as much stress from the process as possible. Karl‘s professionalism is outstanding but equally impressive is the type of person he is. He genuinely cares, follows through on what he says and always acts with integrity. I would happily recommend Karl to anyone looking to buy or sell property. 5 out of 5 on both professional and personal level.

Easy to work with and drove an excellent outcome for us.

I would like to say thank you to Sam. You are very professional and help us with all the process during house settlement. Sam well arranged everything and make sure everything was done correctly and smoothly. You did an amazing job Sam! Thank you!

Kept us informed from Start to finish and went into bat when it mattered, nice work Samantha .

This being the second time I have used Andrew's Team Huggins to both buy and sell properties through Ray White Urban Springs. I was well looked after by Toby Huggins for this sale. This is a well run tight ship, led from the top with great communication and online tools so I could see how the sale was progressing . Toby gave clear and helpful information regarding the sales and buyer feedback with a very responsive Admin team working with Amy too. Thanks Team Huggins for an easy and rewarding experience for the second time !

We can’t thank Paul enough for the incredible job he has done with the sale of our property from listing through to the final offer process. We received an amazing outcome and Paul kept us updated through the entire process, his advice along the way was invaluable and we can’t recommend him enough.

We didn’t feel we had the best experience as buyers with Nic and his team, and there were a few areas that could be improved from a professionalism and communication standpoint. During negotiations, we were the second-highest bidders and agreed to increase our offer to our limit. At that point, Nic questioned whether our finance would be approved, which came across as doubting our capacity to afford the property and felt unnecessary. There was also a delay in receiving the final contract of sale, which took two working days to be provided to us. While not a major issue on its own, the finance period was then counted from the date of acceptance rather than when the contract was issued, effectively shortening our timeframe. Communication across the team could be improved. There were several inconsistencies regarding the agreed settlement date, including different dates being shared with involved parties and attempts to change the date without agreement, despite it being fixed. This caused confusion for multiple parties and added avoidable stress. We were also asked to provide the same documentation multiple times, which suggested a lack of internal coordination. That said, Ellis, Nic’s associate, was professional, approachable, and a pleasure to deal with. He seems to be doing a great job as someone new to the industry.

Very responsive and professional - Thanks Paul and the rest of the team