Agencies in Melbourne

Emily was fantastic! We have recently brought our new home with Emily, she has been fabulous to deal with and has guided us through the process with patients and great knowledge. I would highly recommend Emily & if we ever need to buy or sell again, I wouldn’t hesitate having Emily as our agent.

Emily went above and beyond to ensure we had a seamless selling experience. Her communication and commitment to her trade was second to none. Highly recommend her and her team.

We had a great experience working with Terry and Emily throughout our transaction. Their communication was clear, consistent, and timely at every stage, which made the process feel seamless and well-managed. They demonstrated strong market knowledge and were able to provide practical insights that helped guide decision-making with confidence. Their negotiation skills were particularly impressive — they handled discussions professionally and worked to achieve a fair and balanced outcome for all parties involved. Overall, they conducted themselves with a high level of professionalism and integrity, making what can often be a stressful process feel straightforward and well-supported.

Scott made the sale process easy and stress free, always keeping us up to date with what we needed to know and how the sale was tracking. His knowledge and experience ultimately showed as we got a great price that exceeded our expectations. We would happily use Scott again or recommend him to anyone selling or buying a property. Thanks again Scott and the team at Sterling Realty!

We had outstanding experience selling our property with Scott. He went far beyond the usual responsibilities of an estate agent, not only managing the sale with professionalism but also organising all the preparation and details needed to get the home sale ready while we were interstate. His straight-talking, honest approach made the entire process stress-free. It is rare to find someone in the industry who genuinely puts in this level of care and effort. I couldn't recommend Scott more highly

Scott was really easy to deal with. He was helpful, transparent and kept things simple the whole way through. Communication was clear and he was always quick to respond. Made the whole process smooth.

I was very anxious about selling my home, due to bad past experiences. As an older single woman, I met with Juan with my elder daughter, and Juan and Josh ensured that she was involved in the process all the way! Juan, Josh and Heidi were most warm, friendly, able to have a laugh, and very easy to communicate with. I felt confident following Juan's professional advice. He was open to hearting my concerns, and ensured that my younger daughter was also involved, so as we all understood the process and choices made about selling. Juan was not intrusive as to my reasons for selling, and I felt very respected and cared for throughout the entire process. The stylist team recommended by Juan was also brilliant, incorporating some of my furniture and furnishings to compliment the color and designs schemes discussed. Juan and Josh helped with checking in on my progress whilst preparing my home for sale, and set dates were all achievable! The home opens and private inspections were wonderfully done, combining most engaging professional signage, brochure and letter box advertisements. The Merchan Team was passionate and positive throughout! Living and working in the same community, they worked hard to ensure a good reputation, vital for a successful business. I finally was able to say that I had a great Real Estate Agency experience! We would highly recommend The Merchan Team for anyone planning on selling their home! Thank you very much for helping the stressful experience of selling ones home, a much more smooth ride than anticipated! I wish you all the very best.

Juan and Josh were wonderful to deal with and easy to communicate with. They are trustworthy and go the extra mile for their clients. Thanks again!

Great communication, solid local knowledge and delivering a great outcome. Trust in the process they know what they are doing.