Very organised Very polite Very easy to communicate with and is very quick to respond to questions or feedback Overall

Buxton Ballarat

star   4.9   (2231 reviews)

Ben Murphy was absolutely tremendous in answering all queries we had regarding the property and the application process which can be overwhelming. Ben simplified this and we were very impressed by how quickly the process was. I have been with Buxton for 7 years now, and have nothing but positive things to say both about the company and my long term property manager. Thankyou from us both

Buxton Ballarat

star   4.9   (2231 reviews)

We recently engaged Sarah-Jane Thompson as our property manager, and from the very first meeting to the successful settlement of tenants in our property, the experience has been nothing short of exceptional! Throughout the entire process, Sarah and her team at Buxton Ballarat has demonstrated outstanding communication skills. They were was always prompt in responding to our inquiries, keeping us informed every step of the way. This level of transparency and responsiveness gave us great confidence in their abilities and the management of our investment. The constant updates provided by the team were invaluable. We never had to wonder about the status of our property or the tenant search process. Their regular progress reports ensured that we were always in the loop, and any potential concerns were addressed promptly and efficiently. The online portal made the entire experience convenient and hassle-free. Managing documents, rental payments, and accessing important information was incredibly easy and intuitive. It's clear that they prioritize modern and user-friendly solutions for their clients. The entire process, from marketing our property to finding and settling in reliable tenants, was impressively smooth. Sarah-Jane demonstrated their expertise and proficiency in handling all aspects of property management, alleviating any potential stress on our end. In conclusion, we highly recommend Sarah-Jane and their property management services. Their dedication, open communication, ease of use, and overall efficiency made them the perfect partner for our investment property. We look forward to continuing our collaboration for years to come! Thank you for a job exceptionally well done!

Buxton Ballarat

star   4.9   (2231 reviews)

We have had our property in Ballarat managed by Buxton for 4 years now. During that time we have had three different managers looking after the property. That take the hassle out of thing’s always seem to have an army of trades available to fix anything. We have had no issues with any of our tenants up to our third lot now. Would highly recommend using Buxton Ballarat

Buxton Ballarat

star   4.9   (2231 reviews)

They are great and easy to work with, and they are happy to help every step of the way and happy to answer any questions I or my housemates had. I will be happy to be able to rent through them also in the future and if in the future I might buy a place through them.

Buxton Ballarat

star   4.9   (2231 reviews)

The communication is good and very helpful. Great service by the agents. Thanks Tanya and Jamie.

Buxton Ballarat

star   4.9   (2231 reviews)

My agent is Sarah-Jane, and she has been very helpful. She has answered all my questions and assisted in the maintenance that has had to be done so far which has made my move in process smooth. I look forward to my remaining tenancy.

Buxton Ballarat

star   4.9   (2231 reviews)

I had a wonderful experience with the property manager from Buxton Ballarat. Her responsiveness was outstanding, consistently replying to messages and emails promptly. Her communication skills made me feel valued as a tenant, and I highly recommend them for their promptness, clarity, and attentiveness. This has made the transition between the tenants became very smooth and trouble free.

Buxton Ballarat

star   4.9   (2231 reviews)

We found the rental process easy and professional, definitely would recommend Buxon to anyone, very happy with the service we have recieved.

Buxton Ballarat

star   4.9   (2231 reviews)

Very good in guiding us on the process regarding the minimum standards and repairs to get us where we are with property rented again. Even though the process took lot of time mainly due to trades availability, Buxton were methodical in getting trades set-up and quick in getting quotes and no loss of time. And also facilitating the marketing and getting right people into the property. Overall we were very happy with the professionalism of Buxton in resolving the tenancy matter for us.

Buxton Ballarat

star   4.9   (2231 reviews)

Been with them for over 3 years and I've felt very secure for being my property managers. The team knows who are the most suitable prospective tenants and so my property vacancy rate has been almost non-existent. I trust their expertise and services!

Buxton Ballarat

star   4.9   (2231 reviews)

All the required information was provided in a very professional and promptly manner. The process to apply for a rental property was easy to follow with all the necessary documentation ready to complete.

Buxton Ballarat

star   4.9   (2231 reviews)