Area Specialist Solutions

Meet the team

Get to know the 13 agents at Area Specialist Solutions.

Director / Officer in Effective Control

About Jack

Polished, articulate and driven, Jack brings a strong background in customer service and a high level of real estate expertise to his role. With professional values, Jack understands the critical importance of high quality service and the value of reputation within the industry. An excellent communicator with a lifelong passion for real estate, Jack thrives on the buzz of the industry and is meticulous in overseeing a broad range of rental, sales and administration matters. Jack takes great pride in staying in tune with each individual client’s needs and believes that every new contact is a chance to raise the bar in terms of service and professionalism. Proudly Agent of the Year for Korumburra in 2020 and 2021, Jack prides himself on his extensive knowledge of the South Gippsland market.

View ProfileRateMyAgent Achievements

Marcus Washington

Sales Consultant / Director

4.8

(258 reviews)

About Marcus

Experience the difference with Marcus, your local property professional! With over 16 years of gathered experience, Marcus understands what it takes to give his clients an outstanding personal and professional service. Servicing the Cardinia Shire and surrounding, Marcus has built his reputation on his enthusiasm, energy and willing desire to create an out of the box experience for his clients. Recognised as a sellers agent, Marcus is a proven, tough negotiator with exceptional results in all avenues of Real Estate. His strategy is unparalleled, customizing a tactical plan for each individual client based on their personal needs. This creates a ‘stress free’ sale, allowing Marcus to guide his clients to success. Marketing homes to the world is Marcus’ specialty, creating excellent and attractive marketing for every property. Marcus showcases the key points about each home through film quality videography, 3D home tours and the most innovative photography available. Communicating with his clients is paramount. Whether it’s a phone call before work, or a Zoom call overseas, it will feel like Marcus is holding your hand every step of the way. He believes a modern day agent needs to be flexible and have an integrated work-life balance, ensuring he is available 24/7. Marcus is a young, dynamic, thinker that will always give you the best advice for your situation. In his early 30’s, Marcus has the world at his feet and looks forward to sharing his special service with you.

View Profile

Sarah McCallum

Licensed Real Estate Agent / Director / Officer in Effective Control

4.6

(72 reviews)

About Sarah

Sarah has been in Real Estate since the beginning of 2010, starting as a receptionist then moving into Property Management within 6 months. Having achieved Property Manager and later promoted to Business Development Manager from 2010-2015, Sarah then saw an opportunity and moved into a Sales Assistant role at Harcourts Pakenham then was again promoted to Sales Consultant. Sarah’s dedication, hard work, and strong desire to provide the best customer service to all her clients has rewarded with a brilliant reputation within the local area and the Harcourts Network. Sarah’s main focus is to ensure that she goes above & beyond her client’s expectations through communication, negotiation and understanding, and to provide the best service available. Sarah has shown that putting in the hard work pays off and broadening her knowledge of the area and expanding her network of clients will ensure that she will not only be a successful agent in Pakenham but the entire Harcourts Network

View Profile

Luke Woodham

Director / Licensed Real Estate Agent / Officer in Effective Control

4.9

(34 reviews)

About Luke

Meet Luke, your friendly residential sales specialist who's all about helping clients succeed. Known for his down-to-earth approach and trustworthiness, Luke is dedicated to getting the best outcomes for his clients. He's a pro at staying organized and always has a positive attitude, making sure every client feels valued. Luke's not just passionate about real estate – he genuinely cares about guiding clients through successful property sales. His exceptional communication and negotiation skills are his secret weapons. He collaborates closely with his Area Specialist team, creating personalized strategies for each client because he believes in flexibility and understanding unique situations. Growing up in the Casey/Cardinia region, Luke knows the area like the back of his hand. This local knowledge is a huge advantage for evaluating properties and marketing effectively. "I'm really familiar with Berwick and its neighborhoods. These lively suburbs have a lot to offer homebuyers and investors. Joining this respected team was a no-brainer for me because of their professionalism and great reputation." But Luke isn't all work and no play. He loves hitting the gym, honing his Brazilian jiu-jitsu skills, and cherishing moments with loved ones. If you're looking for a residential sales specialist who's not just skilled but also approachable and reliable, Luke is your guy.

View Profile

Jassy Batrouney

Sales Consultant

(27 reviews)

About Jassy

Jassy currently has 21 active property listings and 54 sold property listings over the past 12 months.

View Profile

Matt Redmond

Director / Licensed Real Estate Agent

4.7

(18 reviews)

About Matt

As a passionate real estate professional and proud local of Leongatha, South Gippsland. I have deep roots in this community, having been born and raised here, and completing both my Primary and Secondary education locally. For the past 9 years, I have been committed to the real estate industry in Leongatha, assisting clients through their buying and selling journeys. In early 2025, I took on a new role as Director within the Area Specialist franchise group, where I focus on covering South Gippsland and the Bass Coast. My background growing up on dairy farms for over 25 years has provided me with unique insights into rural and lifestyle properties. During this time, I actively participated in harvest seasons and developed a hands-on understanding of agricultural practices. This experience has been fundamental in understanding the value and specific needs when negotiating the sale of rural properties. Living in Inverloch with my partner, we share a passion for property and development. We have hands-on experience overseeing the construction of townhouses and renovating homes, further deepening my understanding of the industry. What I love most about real estate is the variety each day brings and the connections built with clients. I believe that small, strategic improvements to a property can significantly impact the sale price, and I take great joy in helping my vendors maximise their returns. Communication is key in this industry, and I aim to keep my clients informed every step of the way. I look forward to assisting you in your real estate journey!

View Profile

16 days ago

Highly recommend Marcus

Marcus made selling our home a smooth and stress-free experience. He kept us informed throughout the entire process, had a fantastic strategy that generated strong interest, and his local knowledge was invaluable. He always had our best interests in mind and worked hard to achieve an outstanding sale price. We couldn’t be happier with the result and highly recommend Marcus to anyone selling their home.

Marcus Washington

4.8

(258 reviews)

16 days ago

The Man We Didn’t Know We Needed

If selling a house was an Olympic sport, Marcus would be taking home the gold! Friendly, genuine, always one step ahead and somehow always available when we needed him. We honestly can’t recommend him highly enough. Absolute legend.

Marcus Washington

4.8

(258 reviews)

16 days ago

As well as being very personable, Jack is extremely good at his job

We chose Jack Gilchrist having talked to several agents. We appointed him as we were convinced that he would be thorough, professional and keen to get us the best price. And we were right. We had not quite expected how quickly he would put together the deal, but were pleasantly surprised. Throughout the process he kept us informed of the state of play which we really appreciated and managed all the paperwork side of things with an absolute minimum of fuss. We have no hesitation of recommending Jack to others.

Jack Gilchrist

(302 reviews)

18 days ago

Marcus and his team are the best in the business reliable honest and know the market. Will use again

Marcus knows the market and is honest reliable and prompt. Will definitely use Marcus again

Marcus Washington

4.8

(258 reviews)

18 days ago

anyone looking to buy or sell a home Marcus is your man!

We honestly couldn’t have asked for a better experience selling our home with Marcus Washington. From the very beginning, Marcus made us feel at ease and guided us through every step of the process. We were amazed that our house sold in less than a week! We only had one open house, followed by a final inspection, and it was sold. The whole process was so much quicker and easier than we ever expected. Marcus was always approachable, honest, and professional, and nothing ever felt like too much trouble. He kept us informed every step of the way and made what could have been a stressful experience feel smooth and straightforward. We’re so grateful for all of Marcus’s hard work and would highly recommend him to anyone looking to buy or sell a home. Thank you, Marcus, for making such an important milestone such a positive experience!

Marcus Washington

4.8

(258 reviews)

24 days ago

Great communicator with understanding of the local market

Jack was very helpful and quick to respond to any questions I had. He had good knowledge of the local market as he was from the area in which I was selling. He was very professional and understanding of my situation. He helped me by mowing the lawns prior to first inspection.

Jack Gilchrist

(302 reviews)

Our properties