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  5  
813 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Buyer review
Great experience purchasing our new home!
over 8 years ago
Great experience purchasing our new home!

My wife and I recently purchased our home in Mount Eliza through Impact Realty Group, who were acting for the Vendor. We found James and Deb Merchan extremely professional and helpful, easy to deal with and they truly made the whole buying process seamless for us. We're very happy. We would highly recommend Impact Realty to those in the Mount Eliza area.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Great Agent
over 8 years ago
Great Agent

James and Deb are a wonderful team, professional, pleasant to deal with, the nicest real estate agents ever, we highly recommend them.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
above and beyond
over 8 years ago
above and beyond

The review title says it all….. In Deb and Jamie of IMPACT REALITY GROUP we encountered two delightful young people who brought to real estate their well honed skills and knowledge from previous careers in the legal and finance arenas coupled with individual charm and caring. As vendors we felt totally at ease as Deb and Jamie guided us through the process of marketing and sale of our family home of 35 years which also extended to counselling us through the practical emotional aspects of parting with our long time home. In short we cannot recommend IMPACT REALITY GROUP highly enough…… regards Robert, Sylvia & Raymond

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Excellent Agent
over 8 years ago
Excellent Agent

Adam was an absolute pleasure to deal with. He kept us informed the whole time during our sale of our home. He was confident and easy going at the same time. He has such a pleasant manner I felt very taken care of, I knew I could trust him with one of the biggest financial decisions of our life. We would highly recommend Adam as an agent if your looking for someone who goes the extra mile and takes care of his clients. His professional manner and eye for detail truly sets him above his other competitors on the market. Thanks Adam you really took the stress out of it.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Five Star Agent
over 8 years ago
Five Star Agent

What do you say about an agent that gets above your dream price when renos aren't finished and your house hasn't officially hit the market?!!! Professional all the way, amazing negotiator and achieved street record results for not only us but also my parents home too. The best part is I feel we also met a friend along the way. I honestly cannot recommend this amazing, beautiful soul enough. You won't feel like you are dealing with a salesman as his care factor is above and beyond anything I have ever experienced when selling a home or property. Thank you James for making our sea change possible sooner and making Mum and Dads sale totally stress free for them. We look forward to that fishing trip soon...the boat has arrived 😀

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Fantastic agent
over 8 years ago
Fantastic agent

We found James to be very reliable and understanding. James and Deb worked as a team to present our home for sale. James' knowledge in the real estate industry and his superb negotiation skills achieved a sale price which exceeded our expectations. We have no hesitation in recommending James and Impact Realty Group to anyone.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Highly Recommend
over 8 years ago
Highly Recommend

We highly recommend James Merchan as an agent, we were very happy with the sale of our house. And James wife Deb also did a great job. Robert & Sandra.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Highly Recommend Agent
over 8 years ago
Highly Recommend Agent

From the onset of the appraisal James Merchan and his team from Impact Reality Group we found extremely professional. Knowing James had a vast knowledge and understanding of statistics and finance with in Real Estate gave us reassurance that he was the right agent. Giving an honest and more of a realistic approach our home was SOLD within five days. As much help and support was given happily and freely from all. We highly recommend Impact Reality Group to make your future dreams come true. Thank you James.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Focused and diligent
almost 9 years ago
Focused and diligent

Thanks Adam and well done on the recent successful sale of the land. Quite a feat to have the property and both blocks of land sold to different buyers so quickly. We were pleased to have been informed about, and consulted with, developments as they occurred and valued your advice to achieve our desired outcomes. We are grateful for your efforts.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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