While the system tools used by Xceed are good for Tenant sign up and commencement, the personal communication is lacking. We were given 1 set of keys so had to cut an extra set. While this was being done the keys got mixed up by the locksmith and he gave us keys that weren't ours. We put out an SOS call but this has gone unanswered for 2 days. We had to go back to the locksmith and get other keys that turned out to be ours (otherwise we couldn't get access to the property). We've also emailed almost daily to the agent for 4 days running with no response.

Xceed Real Estate

