Our profile

Our reviews

  5  
906 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
Was this helpful?
Buyer review
Gems in Canberra
over 2 years ago
Gems in Canberra

My experience was great with Jess and team. All team from stone real estate had very good knowledge and they had good understanding of our objective and worked closely with us to accomplish it.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Buyer review
An Excellent Agent
over 2 years ago
An Excellent Agent

Dealing with Sam was a great experience, his professionalism and character made the buying process swift and easy. I hope to deal with him again in the future.

Sam Dyne

Sam Dyne

  5   (195 reviews)
Seller review
An exceptional agent!
over 2 years ago
An exceptional agent!

Sam was great to work with through the whole sale process. From initial contact through to marketing, strategy, communication throughout the sales process and finally the signature on the dotted line, Sam was punctual, diligent and great to work with - highly recommended.

Sam Dyne

Sam Dyne

  5   (195 reviews)
Seller review
Professional, Knowledgeable and Informative
over 2 years ago
Professional, Knowledgeable and Informative

We originally went with Jess Smith from Stone real estate based on the provision of data they advised we would receive. Our experience was so much better than just data. Jess and her team at Gungahlin provided wonderful communication throughout the sales process, which meant that we were always able to make well informed decisions on our sales process and communicate this back to Jess and the team. It also meant that on auction day we were able to make the correct decision for us based on the data provided by Jess which made the sales process so much easier for us. Thank you Jess, Jess and Shaye, it was lovely working with you throughout the sales of our house and your expert advice made our experience so much better than we ever expected.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Great experience
over 2 years ago
Great experience

Sam was great working with. He’s a great communicator and very proactive with his updates. He went above and beyond to keep me informed and made the process as smooth as possible. He’s very dedicated and professional. Made a significant difference in real estate transactions. Great experience.

Sam Dyne

Sam Dyne

  5   (195 reviews)
Seller review
Fast and easy
over 2 years ago
Fast and easy

Lower than competition commission absolutely did not mean lower performance. Sam has a professional approach to the sellers, buyers and the sale process. He communicates clearly and regularly and has updated me on every stage of the sale, inspections outcomes, buyers interactions, interest in the property etc. Sam negotiated the price above my expectations and made the whole sale less stressful than I expected. His marketing strategy was simple and effective. I highly recommend to trust him in selling your house.

Sam Dyne

Sam Dyne

  5   (195 reviews)
Seller review
Jess is an excellent agent.
over 2 years ago
Jess is an excellent agent.

Jess was an excellent agent. She guided us through what could have been a very difficult process and made it all so much easier for us. Jess was fully professional at all times, but also made us feel she was a real friend. Jess is a very warm and friendly person. She quickly understood that we were selling our family home of 50 years and downsizing into an apartment. This was a huge change for us and at times quite scary. Jess’s confidence and support was an enormous help to us. Jess is very good at her job. She knows the rules and regulations and was able to advise us based on her extensive experience. When our sale seemed to be flagging a little Jess “went to work” and got us a very good outcome. As well as providing support, advice, and guidance for the sale of our house Jess also assisted us greatly in the purchase of our new apartment. She was able to guide us through the process, point out some of the pitfalls and advise on the best way forward. Again, she made the whole process, which at times was a bit daunting for us, much easier. Jess provided clear effective communication. She took all our questions quite happily and followed up where she couldn’t provide and immediate answer. She made regular contact with us to see how we were fareing before, during and after both the buying and selling process. We were very pleased with Jess as our agent and have/will/would thoroughly recommend her to others.

Jess Doolan

Jess Doolan

  5   (256 reviews)
Seller review
Friendly and patient
over 2 years ago
Friendly and patient

As a first home buyer the process was very nerve wrecking and daunting. Sam ensured transparency and was always happy to help (in a timely manner), making it a much more enjoyable experience. Looking forward to settlement.

Sam Dyne

Sam Dyne

  5   (195 reviews)
Seller review
Excellent Service & Communication
over 2 years ago
Excellent Service & Communication

I was extremely impressed by Sam's knowledge in the field and advice given. Sam's communication was above expectations and he would answer any question I had at any time. We had a quick sale and everyone left smiling. Very impressed with Sam's approach to selling our home.

Sam Dyne

Sam Dyne

  5   (195 reviews)
Seller review
The Best of Stone
almost 3 years ago
The Best of Stone

I cannot speak highly enough of Jess. Her attention to detail, market advice and communication skills are second to none but more impressive is her caring attitude to me personally while going through this process with the health difficulties I am having. Jess always answered my calls and emails and always on time, the staff at Stone were extremely helpful and understanding at all times. If you do not talk to Jess and the Stone team when looking to sell your property you are doing yourself a disservice. I now count Jess as a friend.

Jess Doolan

Jess Doolan

  5   (256 reviews)
Seller review
Professional, reliable and trustworthy - Jess is the best
almost 3 years ago
Professional, reliable and trustworthy - Jess is the best

Jess is someone we instantly warmed to from our first meeting together. Throughout the process, she provided empathetic support and reassurance which put us at ease. We had absolute faith in Jess's advice based on her current market knowledge. Jess communicates exceptionally well and kept us up to date with regular contact. We cannot recommend Jess enough! Look no further for a genuine real estate agent who cares for their client, whilst achieving amazing results.

Jess Doolan

Jess Doolan

  5   (256 reviews)
517 - 528 of 906
© 2026 RateMyAgent