We are really happy that we made the right choice in engaging Stone Real estate to sell our property. Jess was really helpful with very clear communication and good knowledge of the market. At was good to have a good and encouraging agent while we were under the stress of organising for open houses. Communication and keep us posted was top notch.
Jess Doolan
We knew the sale of our investment property was in excellent hands having originally purchased the unit from Jess years ago. Jess’ outstanding knowledge of the market, calm attitude and expert negotiation skills gave us confidence throughout the sale process. Highly recommend Jess and her team to anyone looking to sell!
Jess Smith
As a very anxious first home buyer, Sam was wonderful to work with. Sam was very helpful and easy to contact during the entire buying process from emails prior to the inspection to calls and messages up to settlement. Sam was very upfront about the offer process, which I hadn't had when speaking with other agents. Following my offer being accepted Sam let me know what the buying process would look like, which lined up with what my solicitor advised, particularly about the pre-exchange inspection to bring up any faults. Sam would always follow up any questions or concerns I had, even when I wasn't sure if it was worth asking. Thanks Sam!
Sam Dyne
I am very happy with the service I received from Jess Smith. Jess is a lovely person, very easy to communicate with. Jess goes above an beyond to assist her clients. The whole process from engagement to sale was stress free. Jess clearly guides you through the whole process and worked hard to achieve the highest sale price possible. Jess provides regular updates so you know exactly where in the sale process you are and what the next steps are. Jess even provided some advice regarding the buyer's requests. I would definitely work with Jess again in the future should the opportunity arise.
Jess Smith
It was a new experience for us but Jess and her team made sure it was a great enjoyable one! Jess is very down to earth, professional, open and approachable. She was always available and ready to support us...form start to finish! I am forever grateful for Jess, Shaye, Alex and the Stone team for such great care and service they provided! 100 out of 10
Jess Smith
Jess was extremely clear in her communication with us and made the whole process as smooth as possible. No question was too much for her to handle and everything was handled in a timely fashion.
Jess Doolan
Jess and her team are fabulous. I feel thankful for their work. They're willing to help for every step and easy to work with.
Jess Smith
We sold our property in Canberra while living interstate. Even though we couldn't be there in person, Sam kept us informed constantly throughout the process and did more than a normal real estate agent needed to do. Every step of the way we knew what was going on and what the next step was.
Sam Dyne
Jess Doolan and the staff at Stone were amazing and supportive from when I decided to sell my home and all through the processes. I couldn't be happier with her communication, professionalism, knowledge and advice while styling my home and then opening it up to buyers. I would encourage anyone who is selling their home to put the trust in Jess, they won't be disappointed
Jess Doolan
I first met Jess Doolan in the wake of my sister's death when she came to my sister's home to do a free market valuation. As I live in Sydney and my sister's house is/was in Canberra (with the house being unoccupied after my sister died), I was concerned about the house being empty, as I knew no one living nearby who could keep a regular eye on it. Jess very kindly offered to drop by every so often to keep an eye on it, which put my mind at ease (and which I really appreciated!). She kept in regular contact with me, always assuring me that she was there to assist in any way she could. Finally, after about 6 months, I was in a position to sell my sister's house and was more than happy to engage Jess for this task, as she had gained my confidence through her excellent communication skills and positive manner, not to mention her knowledge of the local Gungahlin market. She never left me wondering what was going on, she always kept in touch and kept me informed during the marketing and sale of my sister's house. Jess really made a difference in the difficult months following my sister's death in terms of helping me manage from afar (and finally sell) my sister's house.
Jess Doolan
Jess has been very responsive and helpful in the whole process. I feel we were taken good care of.
Jess Doolan
Absolute legend. Very knowledgeable about market trends and current legislation. Very easy to deal with. Once we grow our property portfolio he will be the one we will be approaching to manage them. I highly recommend Sam for buying or selling.
Sam Dyne
