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Our reviews

  5  
906 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Buyer review
Professional and prompt in communication
over 2 years ago
Professional and prompt in communication

Jess and her colleague Shaye were very professional in communication and prompt in response. They were easy and friendly in discussions about the offer and all related conversations. Although the final agreed property price was a little higher than what I expected but I would recommend them as good agents to deal with.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Buyer review
A great balance of extreme professionalism and a friendly personality.
over 2 years ago
A great balance of extreme professionalism and a friendly personality.

Jess and her team at Stone Real Estate Gungahlin were amazing to communicate and work with from the day we inspected the property to settlement day. Having dealt with other real estate agents during our house hunting period, Jess and her team stood out. This was evident not only through their customer service experience but also Jess's knowledge of the housing market is next to none. This is a huge advantage for both sellers and buyers. From this experience, I would strongly recommend reaching out to Jess and her team at Stone Real Estate Gungahlin.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Buyer review
Jess is so helpful!
over 2 years ago
Jess is so helpful!

Jess is very patient and helpful! She helped me negotiate with the seller and eventually we got an agreed price. She pays attention to details during the purchase process, and being proactive to organise with solicitors and banker.

Jess Doolan

Jess Doolan

  5   (256 reviews)
Seller review
Simply amazing!!
over 2 years ago
Simply amazing!!

Jess made the whole experience of preparing and selling our home so seamless. She kept us up to date with requirements for open homes and movement in the current market to ensure we got the best possible outcome for our sale. What an absolute pleasure it was to have Jess with us on this journey, thank you 😊

Jess Doolan

Jess Doolan

  5   (256 reviews)
Seller review
Professional, great communicator with superlative local knowledge
over 2 years ago
Professional, great communicator with superlative local knowledge

Jess Doolan was an absolute pleasure to work with - professional and considerate with an eye for detail.Jess made the process of selling our mothers home easier than anticipated - from clear concise communication to managing open homes exactly the way we had wanted. Plus she achieved a great sale price! Highly recommended.

Jess Doolan

Jess Doolan

  5   (256 reviews)
Seller review
Professional Always
over 2 years ago
Professional Always

From the minute we met Jess, my husband and I knew we were in the best hands possible. Jess’ understanding of the area we live in and the past/present market enabled us to make the best choice’s possible for the selling of our house. Jess was at all times available to talk to about how our house was tracking after opens, potential buyers and to answer all our questions. We would recommend Jess to anyone considering selling their home! She’s fabulous.

Jess Doolan

Jess Doolan

  5   (256 reviews)
Seller review
10/10 experience with JD from Stone
over 2 years ago
10/10 experience with JD from Stone

We had the pleasure of working with Jess Doolan and Jess Smith at Stone Real Estate during the process of selling our home in Crace, and the experience was nothing short of exceptional. From start to finish, they demonstrated an unwavering commitment to our needs and consistently went above and beyond to ensure a smooth and successful sale. They made us feel like we were their top priority from day one. They were always available to address our questions and concerns, making us feel valued and supported throughout the entire journey. What truly set them apart was their authenticity and honesty. They provided us with genuine advice and insights, always keeping our best interests in mind. This level of transparency and trust was incredibly refreshing and made the entire process so much more manageable. Moreover, their expertise in the real estate market was evident at every step. They provided us with valuable guidance and practical recommendations, ensuring that we made well-informed decisions. Their knowledge of the local area and current market trends was truly impressive. One of the most outstanding aspects of working with them was the way they actively engaged with us throughout the journey. They kept us informed about the progress of our sale, updated us on potential buyers, and worked tirelessly to secure the best possible outcome. We never felt alone in this journey, and that level of involvement was greatly appreciated. In summary, I can confidently say that Jess Doolan and Jess Smith at Stone Real Estate delivered a 10/10 customer service experience. They are not just real estate agents; they are dedicated professionals who genuinely care about their clients. We couldn't be happier with the result they helped us achieve, and we highly recommend their services to anyone looking to sell their property. Thank you for your outstanding work and support throughout this process.

Jess Doolan

Jess Doolan

  5   (256 reviews)
Buyer review
Excellent communication
over 2 years ago
Excellent communication

Was very easy to work with. Had great communication and had a very hard working team behind her.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Very co-operative to work with
over 2 years ago
Very co-operative to work with

Sam was very co-operative and helpful in my journey to sell my house and gave me advice buying a new one.

Sam Dyne

Sam Dyne

  5   (195 reviews)
Buyer review
Great operator - Highly Recommend
over 2 years ago
Great operator - Highly Recommend

Jess was brilliant throughout the whole process. Great communicator and kept me up to date with everything throughout the whole process. Her transparency and advice made the whole buying process simple and stress free.

Jess Doolan

Jess Doolan

  5   (256 reviews)
Seller review
Extremely Satisfied
over 2 years ago
Extremely Satisfied

Jess recently sold our house in Baratta. We live interstate but Jess organised everything for us. She was amazing. Jess is so motivated and friendly - nothing was a bother. Her professionalism and enthusiasm are second to none. Jess kept us informed through the whole process and she was always there if we had any queries. She has very good market knowledge and gave us great advice. We would highly recommend Jess to anyone thinking of selling their home and can’t thank her enough for all the effort she put into selling our house for us.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
5 Star Agent
over 2 years ago
5 Star Agent

Jess and the team were super accommodating and customer service was fantastic. We’ve dealt with other real estate agents in the past but I won’t use anyone else now. They took the time to present all options to us and a visual timeline so we understood everything. The communication was just outstanding. Thank you so much guys. You’ve been amazing!

Jess Smith

Jess Smith

  4.9   (804 reviews)
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