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Our reviews

  5  
907 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Excellent Agent
about 4 years ago
Excellent Agent

It was an excellent experience dealing with Jess who was always helpful, obliging and always providing feedback on how the market and the promotion was progressing. We had absolute confidence in Jess as she was very knowledgeable about the subject. We were privileged to deal with Jess on the purchase of a house and the sale of our own house. We will never hesitate to engage Jess and her company in the future. Thank you Jess and Stones for all your services. Anthony and Patricia

Jess Doolan

Jess Doolan

  5   (257 reviews)
Buyer review
Smooth and effortless handover
about 4 years ago
Smooth and effortless handover

Often buying and settling property is a stressful and a hectic process. Jess smith and her team is professional and was pleasure to deal with. Our settlement was subject to 30 days and was filled with easter break and public holidays. We did it all in 34 days and thanks to her team which ensured that no panic on seller and buyer’s end. Wish you all the best to Team at Stone Gungahlin.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
A real pleasure
about 4 years ago
A real pleasure

Jess and her team are always bright, friendly and approachable. It was a real pleasure to work with them on the marketing and sale of our property. We really valued the time Jess took to explain our options and to manage our expectations. Communication was brilliant from start to finish and we couldn’t be happier with the quality of service we received.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Buyer review
Friendly, Helpful and Efficient
about 4 years ago
Friendly, Helpful and Efficient

I can't fault Jess and the team at Stone Real Estate. Jess has been friendly, honest and responsive throughout the sales process. I'd recommend her to anyone who is looking to sell their home.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Buyer review
Helpful and Supportive Agent
about 4 years ago
Helpful and Supportive Agent

During the whole process Jess was very supportive and guided us well. She has been absolute pleasure to deal with and she went out of her way to help on some instances. She is also ably supported by her office who were quick to resolve our queries when she was not contactable.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Absolute ripper
about 4 years ago
Absolute ripper

We had a 5 star experience selling our home with Jess Smith. Bubbly and full of positive energy, Jess and the Stone team kept us in the loop with everything regarding our sale. We were nervous and a little scared initially, as we wanted the best outcome and had never sold a house before. Luckily enough for us Jess took the wheel and made a perfect game plan. Once executed we were amazed by the outcome, 100k over our reserve! We will be using Jess again in future, cant recommend enough! Special thanks also to Jess D and Sam who played an important role in our wondeful experience and outcome!

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
A joy to work with!
about 4 years ago
A joy to work with!

We bought our new place and sold our old place through Jess and the Stone team. She was a constant blur of positive energy and kept us engaged throughout the whole experience. Having never sold a place previously, we were nervous but Jess and the team were always reassuring. They were honest, supportive and friendly not just to us but to the whole family. Would 100 recommend the team.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Thorough and professional
about 4 years ago
Thorough and professional

Jess and her team were extremely thorough, researched the market very well, able to give truthful insights into the market and we’re very professional. Their communications were thoughtful, easy to understand, not too much and never too little and always on target. They worked hard for us and nothing was too much trouble or effort. Their suggestions were great and backed up with reasoning. We will have no hesitation in using them again.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Buyer review
Professional and easy going
about 4 years ago
Professional and easy going

Jess and her team at Stone Gungahlin were amazing to purchase our forever home with. The team went to all length to provide a smooth transaction for us to purchase the perfect home. The team went above and beyond during the process to assist us with professional advice. I wouldn’t hesitate to recommend Jess and her team to friends and family on selling or purchasing. We can’t thank you enough.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Happy vendor
about 4 years ago
Happy vendor

Sold less than a week after the auction campaign. Didn't sell at auction as the market had softened. However, Jess found a qualified buyer immediately and an offer came quickly. I was happy with the price as it was above my expectations, especially after the disappointment of the auction outcome. Jess and her team are great communicators and they have kept me informed right through the whole process. Nothing was too much trouble. Very happy and would recommend.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Buyer review
Great agent!
about 4 years ago
Great agent!

Jess has been extremely professional and helpful throughout the entire process. Great service.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Jess and the Stone Team were amazing!
about 4 years ago
Jess and the Stone Team were amazing!

Jess, JD and Sam are an amazing team to deal with and we can't thank you all enough. From our first meeting with Jess, where she predicted our sale price to within $5K (and was way over what we'd thought was possible), through to post settlement follow-up, the Stone Team have been great to deal with. Communication, professionalism, attention to detail and transparency are all hallmarks of the Team, plus we had a lot of laughs along the way. We will certainly sell with Jess again.

Jess Smith

Jess Smith

  4.9   (804 reviews)
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