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Our reviews

  5  
868 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Effective and Efficient
about 4 years ago
Effective and Efficient

Jess, JD and the whole team were professional and supportive from the very beginning. They accommodated our needs and were very responsive. We got the price we were hoping for in a much shorter timeframe than expected. We would definitely recommend them if you want your home sold for the best price.

Jess Doolan

Jess Doolan

  5   (240 reviews)
Buyer review
Wonderful agent
about 4 years ago
Wonderful agent

Jess is the most honest and genuine real estate agent we have dealt with. She was always trustworthy to deal with and made us like we mattered. Jess it has been a pleasure to work with you. Thank you

Jess Doolan

Jess Doolan

  5   (240 reviews)
Buyer review
Amazing experience dealing with Jess
about 4 years ago
Amazing experience dealing with Jess

We have dealt with Jess Doolan when purchasing our next home. She has certainly made it a wonderful experience for us. We highly recommend prospective buyers to buy properties through stone real estate. Very clear communication, transparency and absolute professionalism is what you will get in return. We have dealt with a number of real estate agents in our journey of finding our new home, none no where near as professional and transparent as Jess. Thank you Jess for making our journey pleasant and memorable.

Jess Doolan

Jess Doolan

  5   (240 reviews)
Seller review
Once again outstanding service
about 4 years ago
Once again outstanding service

As returning clients it was lovely to see JD take the lead this time. Professional, informative and successful outcome. This team just keeps getting better and better!

Jess Smith

Jess Smith

  4.9   (794 reviews)
Buyer review
So professional and supportive
about 4 years ago
So professional and supportive

Purchasing from interstate it was so re-assuring to have Jess just a phone call or email away. This was not the first house I had tried to purchase to enable me to relocate to Canberra and Jess was by far the best agent I dealt with, genuine, honest, professional and knowledgeable.

Jess Smith

Jess Smith

  4.9   (794 reviews)
Seller review
Professionalism
about 4 years ago
Professionalism

Jess is very professional but also very honest and straight, which was important to us. She knows the market well and is a wealth of information. She listened carefully and respected our preferences, timeframe and need to approach the sale slowly at first. Jess introduced us to her colleague Jess Doolan who held our hand as we travelled our sales journey, at our own pace, without any (offputting) strong sales pitch. We always felt supported, involved and up to date. Both Jess's were open to our feedback and indeed responded positively to differences of opinion, feedback and suggestions. By the time we reached a settlement we were comfortable in the sales process and absolutely sure the price agreed was the best price our house could have achieved in the current market.

Jess Smith

Jess Smith

  4.9   (794 reviews)
Buyer review
Great to deal with for first home buyers
about 4 years ago
Great to deal with for first home buyers

Jess and Jess were both absolutely wonderful to deal with. I first enquired about a property on Realestate.com, and they answered quickly with answers to all of my questions (which is surprisingly rare). They then were extremely supportive, but not pushy, when we went to view the property, and finally were very helpful when we decided to put in a pre-auction offer. We are first home buyers so it was all very daunting, but they broke the process down into steps, and then sat with us as we went through the contract documents, even allowing time for me to speak to our solicitor while there. We are very excited to be in our new home, and very grateful to Jess and Jess for helping us make it happen.

Jess Smith

Jess Smith

  4.9   (794 reviews)
Seller review
Thoroughly professional experience
about 4 years ago
Thoroughly professional experience

Jess and her team are exceptional. From appraisal through to sale, the team took care of every detail of the sale of my home with meticulous care. Knowledgeable, practical, enthusiastic and responsive, they kept me informed every step of the way. I had full confidence from the start that we would get the outcome I wanted, and we did. I'd recommend them without hesitation.

Jess Smith

Jess Smith

  4.9   (794 reviews)
Buyer review
Selling a home not just a house
about 4 years ago
Selling a home not just a house

Jess took the time to get to know what was important to us about a home and understood the importance of how a home should feel. Her understanding of the market and the background of the local suburbs provided great support in making a sound decision that was right for us. Would definitely recommend Jess to prospective clients. Thanks

Jess Smith

Jess Smith

  4.9   (794 reviews)
Seller review
Top-class service!
about 4 years ago
Top-class service!

From start to finish, it has been a smooth process. Jess and her team from Stone Real Estate were professional, and I am impressed with their service and attention to detail. I highly recommend Jess and the Stone Real Estate team.

Jess Smith

Jess Smith

  4.9   (794 reviews)
Seller review
Outstanding!!!
over 4 years ago
Outstanding!!!

Jess and her team at Stone Real-estate Gungahlin are the most professional agents we have had the pleasure of dealing with. The whole process from start to finish was seamless and they achieved an amazing sale price for our home. We are so grateful.

Jess Smith

Jess Smith

  4.9   (794 reviews)
Buyer review
Review of Jess Smith from Stone Real Estate
over 4 years ago
Review of Jess Smith from Stone Real Estate

Jess was very professional and approachable in my dealings with her in acquiring the Mornington Street property.

Jess Smith

Jess Smith

  4.9   (794 reviews)
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