Selling a house is stressful at the best of times so thank you to Ryan for helping me through this process. His advice was practical and encouraging, yet realistic and his advice kept me on track during this time in a dynamic volatile market. Ryan was fully engaged in the vendor/agent relationship guiding me through the process and always available to patiently take my questions and keep me informed of progress. Ryan not only understands the mechanics of the real estate industry and the market but also demonstrated empathy and an understanding of the emotions and personal issues involved for the vendor when selling the family home. I always felt I was more than just a transaction, but that he actually cared about achieving a good outcome for me. From the onset Ryan gave me clear and helpful advice on ways to improve the presentation of the property. This included where I needed to bring in the professionals but also tips on practical things I could do myself to enhance the appearance. I appreciated his critiques of my efforts and frankly the suggestion to do some DIY tasks also provided a beneficial distraction for me. Even my disappearance overseas for three weeks during the process did not daunt Ryan – he took this in his stride and set in train the procedures required to keep in communication with me and to ensure the sale could proceed smoothly despite my absence. Ryan knows the market and brings professionalism and excellent communication skills to the task. I would use Ryan again and recommend him to others.
Ryan Castles
