The communication was great when I was looking as a prospective renter, however now that I've signed the lease it's difficult to get a hold of my agent for repairs to essential equipment in the property. It seems like their priorities are obtaining new renters and existing renters are an afterthought.
Buxton Ballarat
I found Jonty very efficient and thorough with constant communication.
Buxton Ballarat
Buxton have been a great help, fast, friendly and easy to deal with.
Buxton Ballarat
Always ready to help and prompt to deal with any problems.
Buxton Ballarat
Did not have to worry, every task completed per the promise by Nadine.
Buxton Ballarat
Thank you to our property manager Sarah-Jane for managing 2 propertys in Ballarat. She gets back to us promptly weither it be by phone or email and more importantly sorts any issues out with minimal fuss. Being interstate landlords it is nice to be able to deal with someone on the other end of a phone who has a pleasant manner and understands the fustration of not being around the corner to be able to deal with any problem that may occur. Most importantly the rent goes in the bank when it should.
Buxton Ballarat
I had Shea as a property manager, she was great initially after our first contact she got done what i requested but then didn't follow up once i moved in, she said to put in a complaint on the garden so she can have it seen to but then once i put in a complaint i didnt hear from her for over 2 weeks infact i never have again, i called left voicemails and emails. Would have been nice to even get a automated response that she was on leave if thats what happened. Anyway Courtney followed up for her weeks later and now i am dealing with her so far she seems reliable.
Buxton Ballarat
I would like to thank Lily Hislop and the property management team for the great service I received. Very professional and helpful in all areas. Made finding a new a home a very good experience. A big thank you to the team at Buxton Ballarat.
Buxton Ballarat
I have been most impressed with the professionalism of the team. Nadine especially,she gives it that personal touch. I would highly recommend them.
Buxton Ballarat
The team at Buxton Ballarat made my move into my new house seemless and drama free. The communication flow was second to none and the ability to do all this whilst in COVID lockdown shows the professionalism of the team to be of the highest level.
Buxton Ballarat
Have had great experience with Buxton Ballarat over the years provIding Rental/s. By far they have given superior service and responsiveness to another local agency I had dealt with previously. Will continue to deal with them and can recommend others to as well.
Buxton Ballarat
Worked with Jess Meyer and she has been an absolute star!
Buxton Ballarat
