Our experience in purchasing an apartment in the Vic Quarter complex was not without its challenges but the one constant positive was dealing with Tim, whose professionalism, depth of knowledge of the complex, accessibility, patience, and good humour, saw us through to a positive result in the end. He provided a high level of service: a standard well above many others in the industry.
Tim Grose
Top notch customer service from the start. Always available and keen to accommodate my busy schedule. Great communication and vast knowledge of the apartment. Overall, a dream to work with.
Tim Grose
As a first time home buy and someone with a visual impairment, I had nothing but uncertainty and worry. Tim was a huge help throughout the entire purchasing process, all the way from the initial inspection through to the settlement and handover. At every stage he made every effort to keep me informed, up to date and make reasonable accommodations to help manage my difficulties. Wholeheartedly recommend him to anyone.
Tim Grose
From my very first email to Tim regarding the Vic Quarter Apartments he had kept me up to date with the progress of the building. We were invited to come along and have a look at the plans before the apartments were put on the market to the public. We didn’t go have a look until the first official Open Day. Wow. We Both fell in love with everything. We put a deposit down that same day and haven’t looked back. We’re loving our new neighbourhood and have already met some lovely people. So many options of restaurants, parks, shopping centres all at our front doorstep. We are also lucky enough to have amazing city views. Life is good. Thanks Tim for helping us settle into our new home
Tim Grose
Tim’s knowledge, availability and understanding was beyond My expectations. I was downsizing my family home and as it was a massive decision to make - Tim understood this and was patient with myself and my children in showing us what would suit our lifestyle. Now that we have moved under Tim’s guidance we all couldn’t be happier . The after settlement service we have received has been greatly appreciated and through Tim this experience hasn’t been stressful or exhausting.
Tim Grose
Tim was very informative and helpful from the very first day a came in to enquire about Vic Quarter last year until settlement. He has continued to help me since moving and relieving alot of my stresses
Tim Grose
Tim has been very helpful throughout the whole journey. From the beginning of viewing multiple apartments to the signing of the contract, he was there all the time to help us out. He also follows up all the outstanding issues for us, the latest being the tiny gap on the floor board at the corner of the kitchen which was finally fixed. One outstanding character that Tim possess that is worth mentioning in this review is, throughout the whole journey, we never at anytime feels the pressure of buying the apartment! I think this is one of his great attribute. It allows us to make an inform, un-rush decision. No negative comments that I can think of about Tim.
Tim Grose
Tim was professional and engaging throughout the entire purchase and even post-settlement. He made me feel as though nothing was enough trouble, and was incredibly accommodating to my needs and wants as a first home buyer. To anyone thinking of selling their property - I truly believe that Tim would offer the best possible experience.
Tim Grose
Tim is very professional and the whole process ran smoothly. Tim went out his way to assist us with the FIRB application. I found Tim responsive, patience and knowledgeable. Thank you Tim.
Tim Grose
We had a great experience dealing with Tim. He was always reachable on phone or email, and on the rare occasion he couldn't take a call he would get back to us ASAP. His knowledge of the building was exceptional, remembering minute details of each apartment in a complex of over 100! He was always honest with his opinions, which helped ease our worries as first home buyers. His friendly and down-to-earth nature was in direct contrast to the stereotypical 'real estate agent' persona, and made the entire process enjoyable. I would genuinely engage with Tim again in the future if the situation lends itself.
Tim Grose
Tim has a professional yet freindly approach. Has plenty of relatable information at hand.
Tim Grose
We have dealt with Tim now from the initial contact inquiry about the VQ apartments, until shifting into our very own new apartment. From our first meeting and contact, Tim was friendly with great communication, making every effort to answer our numerous questions about the new apartments. Nothing was too much trouble at all. He is an absolute professional, with genuine concern for his clients, to make sure their purchase is perfect for them. We are thankful to Tim and his team for making our experience of purchasing an apartment at VQ an enjoyable and rewarding experience.
Tim Grose
