Our profile

Our reviews

  4.9  
634 reviewsacross 21 different locations, showing 12.
Seller review
Efficient and professional
over 7 years ago
Efficient and professional

I think Helen did as well as she could in the market we sold. I feel we needed more personal support with the way the market was. It was a very emotional time for us. Helen was always very professional and courteous and I would recommend her services.

Helen Harris

Helen Harris

  5   (354 reviews)
Seller review
Helen came across as knowledgeable and friendly
over 7 years ago
Helen came across as knowledgeable and friendly

Helen's knowledge of the local market climate is outstanding. Helen was helpful in unpacking the local real-estate market and giving an appropriate assessment of what to possibly expect in the current climate of uncertainty.

Helen Harris

Helen Harris

  5   (354 reviews)
Buyer review
Friendly, professional and patient
over 7 years ago
Friendly, professional and patient

Helen clearly knows her business, she is courteous and approachable, and she went to a lot of trouble to accommodate us when we were having difficulties getting answers from the banks. She was always readily contactable and was both friendly and frank.

Helen Harris

Helen Harris

  5   (354 reviews)
Seller review
Sale of my property in Valley Heights
over 7 years ago
Sale of my property in Valley Heights

I was very satisfied with Helen's assistance in selling my property and the professionalism she displayed concerning issues out of her control and the process in general. If I were ever to move back to the Blue Mountains she would be the first person I contact. I wish her all the best in the future.

Helen Harris

Helen Harris

  5   (354 reviews)
Seller review
Our experience with both Helen and Claudia was first rate. They provided courteous feedback & help
over 7 years ago
Our experience with both Helen and Claudia was first rate. They provided courteous feedback & help

We think her knowledge of the market in the area was spot on. Nothing seemed to be too much trouble as we negotiated the steps to settlement. As a psychologist I found they were good listeners thus giving confidence that we were in good hands. As the junior partner in the process Claudia was equally outstanding. We have no problem in recommending Chapman RE to other people.

Helen Harris

Helen Harris

  5   (354 reviews)
Seller review
Friendly, knowledgeable, available, helpful and always positive
over 7 years ago
Friendly, knowledgeable, available, helpful and always positive

Helen gave us an initial appraisal some months ago when needing to know what we had to work with. the process was made clear. although, due to a subdued market, we didn't quite get what was thought initially, we managed to sell in a month. I am happy to recommend Helen to work with anyone - especially if you haven't been through this process in many years like us.

Helen Harris

Helen Harris

  5   (354 reviews)
Seller review
Great communicator, caring & professional
over 7 years ago
Great communicator, caring & professional

Helen was responsive, hardworking and was very focused on getting the sale. It was a slow market and it took a while but we got there in the end. Thanks Helen for all your friendly, professional advice and support.

Helen Harris

Helen Harris

  5   (354 reviews)
Buyer review
Highly recommended!
over 7 years ago
Highly recommended!

With this being our first property purchase, we had plenty of questions and doubts regarding the whole process. But Helen was very reassuring and answered our questions without any hesitations. She was very flexible and understanding with our schedule as well. We found Helen’s knowledge to be faultless, and her attitude and approach to be very professional. She was very reliable throughout the whole process. Thanks very much Helen. We are very lucky to have your as our agent.

Helen Harris

Helen Harris

  5   (354 reviews)
Seller review
Great result
over 7 years ago
Great result

We have known Jonathan both from the perspective of a vendor and buyer. He is friendly and easy to deal with. Perhaps as importantly, he is a perceptive bloke who takes the time to get to know you and understand your goals - and then works with you to achieve them. He knows the market - including both the people and the properties - in the mountains and surrounds as well as anyone we have met, and also has an uncanny knack for connecting buyers with the right properties for them. In this instance, he achieved a great result for us in a difficult market, gave us very helpful and practical advice along the way, and overall provided a great service. Jonathan's record speaks well for itself, and it goes without saying that we'd recommend him, and his team, highly.

Jonathan Crisp

Jonathan Crisp

  4.9   (228 reviews)
Seller review
Good team and helpful
over 7 years ago
Good team and helpful

Helen was great in the sale of my home. She kept me informed and although I did not achieve what I was hoping for, it was the market conditions dictating the lower price, however Helen's professionalism stood out and she is a very easy person to deal with.

Helen Harris

Helen Harris

  5   (354 reviews)
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